Idpoo IM-J1 48V/15Ah 500W Electric Bike

  • Sale
  • $1,149.00
  • Regular price $1,349.00

  • LIMITED TIME FLASH SALE! UNLOCK DISCOUNT CODE to get Extra $57.45 Off
  • FAST & FREE SHIPPING to contiguous United States & more countries (details in shipping tab below)
  • LOW PRICE GUARANTEE we'll match or beat any authorized dealer's price
  • FINANCING AVAILABLE with Klarna & Shop Pay at checkout
  • NO SALES TAX or any hidden costs
  • AUTHORIZED DEALER for all brands we sell
  • HAVE A QUESTION? Call us at +1 (888) 897 0774

Idpoo IM-J1

Key Features

  • 500W Brushless Motor with a max speed of 22-28 mph.
  • 48V 15Ah Lithium Battery with a range of up to 37 miles using throttle and 62 miles using PAS.
  • Front hydraulic suspension fork and rear double spring suspension.
  • 20" x 4.0" off-road fat tires for taking on all terrains in comfort.
  • Max loading capacity of 330 lbs.
  • Charging time of 6-8 hours.

Take a Closer Look

Front Aluminum Hydraulic Suspension Fork

Lightweight and strong shock absorber with rebound and lock function. Suitable for all kinds of terrain.

Rear Double Spring Suspension

Ride more comfortably on bumpy road surfaces.

7-Speed Shimano Gear Transmission

Switch freely between gears when riding.

20 x 4.0 Inch Off-Road CST Fat Tires

The all-terrain fat tires provide better traction and more comfort.

Smart LCD Display

The LCD provides useful information such as speed, battery level, PAS mode and trip mileage.

48V 15Ah Detachable Battery

The large capacity lithium battery is detachable making it easy to charge on or off the bike.

Dimensions

Suitable for riders with a height of 5'5"-6'7" (165-200 cm).

Product Video

Assembly Video

SPECIFICATIONS
  • Battery: 48V 15Ah Lithium-ion Battery
  • Motor: 500W High-speed Brushless Motor
  • Dashboard: Smart LCD Display
  • Max Loading: 331 lbs (150 kg)
  • Controller: 48V 22A Integrated controller
  • Charger: 54.6V 2ah AC 100V-240V
  • Speed: 22-28 mph (35-45 km/h)
  • Travel Distance: 19-37 miles (30-60 km) by Throttle, 43-62 miles (70-100 km) by PAS
  • Charging time: 6-8 Hours
  • LED Light: Front and brake light
  • Tires: 20" x 4.0" Off-road Inflatable CST Tires
  • Max. Gradability: 15-30 degrees
  • Derailleur: SHIMANO 7 Speed
  • Brake system: Front & Rear Mechanical Disc Brakes
  • Driving Modes: Thumb throttle & PAS
  • Pedal Assist system: 5 Levels PAS
  • Front Fork: Aluminum hydraulic suspension fork
  • Rear Suspension: Double Spring Suspensions

Customer Reviews

Based on 2 reviews
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J
James G. (Quebec, Canada)
Comments on the customer service

Hello, it's James, I want to tell you that Guy (don't know if I'm writing to the person directly) deserves a raise because I had some difficulties with my purchase but the dude has been there for me and helped me out through the whole process, he really did the job of like 4 employees, I really recommend that guy and really appreciated my experience, thanks brother!

Thanks James! It was a pleasure communicating with you and I hope you enjoy your Idpoo IM-J1 e-bike :)

K
K.H. (California, United States)
Awesome bike and customer service

I purchase this bike for my son’s 13th Bday and he absolutely loves it!
It was easy to assemble and not a day he doesn’t take it out for a ride. The bike is fast and rides smooth! Guy Venter provided excellent customer service and was very responsive in answering our emails. Will definitely recommend this company!

Thanks for your review Kristy. I'm so glad that your son loves his bike and that you are happy with our service!

Idpoo IM-J1

Key Features

  • 500W Brushless Motor with a max speed of 22-28 mph.
  • 48V 15Ah Lithium Battery with a range of up to 37 miles using throttle and 62 miles using PAS.
  • Front hydraulic suspension fork and rear double spring suspension.
  • 20" x 4.0" off-road fat tires for taking on all terrains in comfort.
  • Max loading capacity of 330 lbs.
  • Charging time of 6-8 hours.

Take a Closer Look

Front Aluminum Hydraulic Suspension Fork

Lightweight and strong shock absorber with rebound and lock function. Suitable for all kinds of terrain.

Rear Double Spring Suspension

Ride more comfortably on bumpy road surfaces.

7-Speed Shimano Gear Transmission

Switch freely between gears when riding.

20 x 4.0 Inch Off-Road CST Fat Tires

The all-terrain fat tires provide better traction and more comfort.

Smart LCD Display

The LCD provides useful information such as speed, battery level, PAS mode and trip mileage.

48V 15Ah Detachable Battery

The large capacity lithium battery is detachable making it easy to charge on or off the bike.

Dimensions

Suitable for riders with a height of 5'5"-6'7" (165-200 cm).

Product Video

Assembly Video

  • Battery: 48V 15Ah Lithium-ion Battery
  • Motor: 500W High-speed Brushless Motor
  • Dashboard: Smart LCD Display
  • Max Loading: 331 lbs (150 kg)
  • Controller: 48V 22A Integrated controller
  • Charger: 54.6V 2ah AC 100V-240V
  • Speed: 22-28 mph (35-45 km/h)
  • Travel Distance: 19-37 miles (30-60 km) by Throttle, 43-62 miles (70-100 km) by PAS
  • Charging time: 6-8 Hours
  • LED Light: Front and brake light
  • Tires: 20" x 4.0" Off-road Inflatable CST Tires
  • Max. Gradability: 15-30 degrees
  • Derailleur: SHIMANO 7 Speed
  • Brake system: Front & Rear Mechanical Disc Brakes
  • Driving Modes: Thumb throttle & PAS
  • Pedal Assist system: 5 Levels PAS
  • Front Fork: Aluminum hydraulic suspension fork
  • Rear Suspension: Double Spring Suspensions

We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight. If you are shipping to Alaska, Hawaii or outside the United States and have any questions then please Contact Us.

NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.

Feel free to contact us by phone at +1 (888) 897 0774 or email us at info@electricrideco.com with any questions you may have.

Idpoo Shipping Info

Orders will be processed within 1-3 business days.

United States

Free shipping in contiguous United States with UPS or FedEx. Shipping transit time is usually 1-5 business days depending on your location.

Europe

Free shipping from Poland warehouse with UPS / FedEx / DHL to the following countries: 

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Shipping transit time is usually 5-7 business days depending on the country. There are no customs duties or taxes applicable.

UK

Free shipping from UK warehouse. Shipping transit time is usually 2-8 business days. There are no customs duties or taxes applicable.


Electric Ride Co. Shipping Process

Shipping Process

Order Confirmation

  • As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
  • If your item is on backorder or unavailable, we will reach out to you via e-mail.
  • If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.

Order Shipment

  • If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
  • We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
  • If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at support@electricrideco.com

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will assist.

Freight LTL Shipments

  • Note: Only applies to certain products such as large scooters.
  • When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
  • You need to be at the delivery address during the delivery window to receive and sign for the item. 
  • The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am - 12pm or 12pm - 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame. 
  • Please make sure the phone number you entered at checkout is a good number to contact you at.
  • Don't screen your calls until your item has been delivered. 
  • The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
  • Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery
  1. Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:
  • Carton damage requires visual inspection of contents of the unit. 
  • We recommend immediate inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork, take photos of the damage, and notify us immediately by sending an e-mail with photos to support@electricrideco.com
  • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
  • Contents must be inspected within 48 hours of arrival and actual damage reported to support@electricrideco.com

    Contact Us

    Have a question? Please contact us:

    E-mail: info@electricrideco.com
    Call: +1 (888) 897 0774

    Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.

    Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.

    For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.

    Idpoo Return Policy

    Note: Idpoo products are covered by the iEZway Return Policy.

    At iEZway, customer satisfaction is always our top priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed.

    Our Promise

    Simple & efficient: iEZway provides a straightforward warranty that is processed in the most hassle-free way possible

    30-Days Money Back: For 30 days after the date of purchase, return your undamaged / unused iEZway product and receive a refund for ANY REASON.

    Up to 12-month warranty: We offer 12 months for the bike / scooter and 6 months for the battery. We take care of quality-related issues with REPLACEMENT PARTS.

    Lifetime Technical Support: If you have any questions about your purchase, please feel free to reach us directly and we will gladly assist you! 

    Return

    If you are unsatisfied with your purchase, iEZway’s return policy allows you to return the product purchased on the Authorization channel within 30 days counting from the date of receipt of shipment, and request a refund from the Authorization channel for any reason.

    Please contact us immediately at support@electricrideco.com for return address or return label. iEZway is not responsible for the shipping cost of the package returned by the customer.

    Once the returned item arrives back in iEZway’s warehouse for inspection, the refund or exchange process will begin. 

    30 Days Return Policy

    Return has to include all accessories?

    Yes

    Return requires original packaging?

    Yes

    When do we execute the refund?

    Upon receipt of the return package (if the customer returns the product to our warehouse)

    When do we execute the replacement?

    Upon receipt of the return package (if the customer returns the product to our warehouse)

    Refunds for delivery costs

    1. For non-defective products/No-longer needed Products, buyer is responsible for return shipping costs and original shipping costs (included in the price).
    2.For defective products, iEZway is responsible for return shipping cost.

    Refund time limit

    We will not able to accept the full refund after 30 days. The refund would be 40%-80%, it depends on the actual problem and situation. Shipping fee can not be refunded.

    Return RMA validity

    30 days (from the date the RMA was created)

    A Return Merchandise Authorization (RMA) must be requested from iEZway within 30 days from the date of receipt of shipment. To request an RMA, contact support@electricrideco.com. iEZway is not responsible for the shipping cost of the package returned by the customers themselves

    Returns may be rejected if items do not meet the above requirements

    Refund

    Refund Terms

    Quality issues 

    Accept full refund & partial refund

    Receive wrong goods

    FREE to exchange or full refund

    Damaged or missing accessories

    Free to send corresponding accessories or accept a partial refund

    The package cannot be delivered or missing

    Accept resend or full refund

    The customer cancels the order before the package is shipped

    Accept full refund

    About refund difference price

    1. Partial refund of the difference price within 15 days
    2. Not acceptable (can send free gift) over 15 days

    Note: iEZway has the right to organize any event promotion

    The customer provides the wrong delivery address

    The customer needs to pay an extra $25 for resend

    The customer refuses to accept the package due to non-quality issues or does not want the package

    We will deduct the shipping fee when we are making a refund

    For non-defective products

    1. Within 30 days: we will deduct the shipping fee when we are making a refund for non-defective products/No-longer needed products 

    Compensation time-frame

    For returned items or items for exchange, we will need 3-6 business days upon receiving your item(s) to process the solution.

    Note:
    • Express shipping cost is non-refundable.
    • We don’t provide a full refund after your order has shipped out.

    Electric Ride Co. Return Terms

    • To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
    • Returns may be requested by sending an email to support@electricrideco.com with your order number.
    • If your return is accepted, we’ll send you instructions on how and where to send your package.
    • Items sent back to us without first requesting a return will not be accepted.
    • We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
    • If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
    • If your order has shipped, you will be responsible for actual return shipping charges.
    • Original shipping charges included in the purchase price of the product are non-refundable.
    • We will refund the product price minus the applicable fees and charges.
    • Refunds will be credited to the same payment method used when the original purchase was made.
    • Please allow 5 business days for the refund to be processed once the item is delivered back to us.

     Additional Information

    • It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
    • If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.

    Cancellations

    • All cancelled orders are subject to a 5% cancellation fee.
    • This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
    • If your order has not been shipped yet, this is the only fee you will incur.
    • If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

    Damages

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will address the issue.

    Defective Merchandise

    All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the "WARRANTY" tab on the product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product.

    Please note that for returns of defective products, it is the customer's responsibility to repackage the product in the original packaging. Please make sure to keep the original packaging even if it has been damaged as the packaging can be patched up. If the customer has thrown away the original packaging then it is the customer's responsibility to repackage the product at their own cost.

    Some of our suppliers may refuse returns if the original packaging has been thrown away.

    Incorrect Product Specifications and/or Pictures

    Product specifications are provided to us by our manufacturers and may not always be correct. Products may also vary from the displayed pictures, usually due to product improvements over time. Electric Ride Co. is not responsible for original or return shipping fees should the specs or pictures be different than the actual item. Please contact us if you need to confirm anything specific about the item before placing your order.

    Exchanges

    We do not offer exchanges. If you’d like a different item you will need to return the initial order and place a new order.

    Contact Us

    Have a question? Please contact us:

    E-mail: info@electricrideco.com
    Call: +1 (888) 897 0774

    We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.

    We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well.

    To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.

    Our Price Match Policy has some limitations:
    • You must purchase the item from our website before requesting our Price Match Policy.
    • Black Friday promotions and promotions such as rebates and "buy one, get one free" offers are not eligible.
    • The item must be in stock on the competitors’ website.
    • The competitor must be an online store, they may not have a retail location.
    • The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
    • The competitor must be an Authorized Retailer of the product in question.
    • The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.

    If you want to check if we can price match a product before you place your order, please Contact Us.

    The following brands are excluded from the Price Match Policy:

    Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.

    If you have any issues with your product, please call us at +1 (888) 897 0774 or e-mail support@electricrideco.com and we will assist you with filing a warranty claim with the manufacturer.

    Idpoo Warranty Policy

    Note: Idpoo products are covered by the iEZway Warranty Policy.

    iEZway 12 Month Warranty

    All iEZway products are covered under our manufacturer’s 1 year warranty for the original owner against all manufacturing defects (The warranty period of accessories is separately stipulated).

    Batteries

    iEZway provides a 6 month warranty for batteries.

    A defective battery will be repaired or replaced at no cost to the customer. The warranty period for a repaired or replaced battery remains unchanged based on the original purchase date.

    Not Covered

    Warranty service will not be honored if the damage is man-made.

    Shipping Damage Claims

    In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact support@electricrideco.com and provide us with photo or video proof.

    NOTE: We will not accept Shipping Damage Claims later than 7 days from receipt of products.

    Repair Service

    For repair services, iEZway will only provide free replacement parts.