Customer Reviews

I am NOT enjoying my 750 w super cruiser, because they sent me a 500 w. which
I didn't open. Angelica said she would correct this and send me the Cruiser 2 which is a 750-w. When that happens I will change my review, but so far, it has not happened.

I just want to say thank you for the amazing customer service even when i ran into a few shipping issues and helped me get them resolved 10/10 service would recommend.

I have nothing to compare this to minus what I have read and watched online. This is an awesome board. The 4wd version will hall my 205lb butt up hill with no problem. Solid build quality. Battery is large enough for now but having the option to buy the aux pack kept this board at the top of my list. Just having the ability to be able to run short runs but then do a day ride is well worth it. Weight is a bit much but I bought the board to ride and do not have much of a reason to drag it around (i.e. subways, stores, ect...). The only thing that I think could be fixed is that the ESC after you hit 10km, if shift lock is not on, the system unlocks and shifts to turbo mode. As a first time rider I did not know this and wiped out. Other than that the board and system are perfect for what I need.

The scooter needs to come with a manual. The golf club set up on the back is kind of wobbly and I had to replace the strap with one that is stronger.

Scott Sutton The 60 V 1800 W trike was well worth the wait the crating was good easy to assemble great little scooter

Still waiting on pedal, one didn't fit

I purchased Engwe scooter and customer support I got was top notch. They told me when item was available again and my transaction and delivery went smoothly. Highly recommend. I love my scooter. My wife has Hiboy but it’s nowhere as powerful as this beast, Y600.

Reliable and plenty of power,cant beat the price.

We have a S2 and a S2 Pro.
The Pro has a few advantages over the S2. It accelerates much faster. The battery lasts longer than the S2. Both are great fun and great value.

My son absolutely LOVES the dirt bike. Great price too. It was also wonderful to actually deal with/communicate with an actual person via text, and they also communicated via emails promptly as well.

My son who’s 10, loves his electric dirt bike. Great quality and service.

Fantastic

This was a birthday gift for my 10 year old although the recommended age is 13 And he absolutely loved it.
I’m 35 and Ive been having a blast driving it around myself.
I was a little nervous about going up a very steep hill for the first time however you can easily climb steep hills at 20 mph. I weigh160lbs!
This product is Well built and built to last and worth every penny. I will be ordering more products from your company thank you.

1600 W isn’t a bad motor specially if you’re a kid but you throw a 2300 W motor on that bitch that thing flys

Awesome

Unboxed trike and assembled. Instructions were fairly clear. Once assembled trike operated perfectly. Battery was fully charged. Took trike for a test drive and drove very well. Has plenty of power. Would highly recommend trike. Thank you Electric Ride Company. Especially Angelica.

Completely happy with my KS4 PRO from online purchase experience and ofc the scooter itself! 😬

Angelica was amazing. Prompt, courteous, and helpful. Nothing but first rate service. Thank you!

Guy Venter is the best customer service agent in this company. Every time a had a question about this bike he answered all of my questions in a timely matter.

This trike was far more than I expected. So much power and speed. The comfort level is great the seat is adjustable to your height and the arms make you secure.

I’ve had the M20 for a couple of weeks now and I am stilled stunned at the capabilities and fun from this bike! It is very comfortable for me at 5’11/ 175lbs. It is quick and easy to maneuver, quiet, a lot of torque, the brakes squeak a bit but I’m sure they will wear in. It’s heavy but is nimble. I think I need another one!

Just want to say a BIG THANK YOU to everyone at MotoTec. THANK YOU Chad, Angelica, and Josh for all of your help!
Ashton

So far so good. Great communication from the company, shipping was about a week and overall assembly was easy. I still wish there were some type of instructions included though. Once I built the bike, it took another hour of removing kickstand and putting it back on just to realize I had to squeeze the break once to turn it on after turning on the key and lifting the kick stand. Other than that I love this bike. I highly recommend this for a first timer.

Process was very smooth, bike came quick. Great customer service.

Bought for my son’s 10th birthday and he will not get off of it. Worth every penny!

Thank you!