I am so happy with the MotoTec Mud Monster XL electric kart.. It's perfect for my 7-year-old son, who is completely obsessed with it. He can drive it with a pillow behind him and I can squeeze in even with the seat all the way forward. I did get some off road lights and taillights for it as well as an orange safety flag on an extendable 5ft pole. Im also going to add a wireless GPS speedometer. It would have been nice to have those features come with it even if it were an add-on charge, but I'm really nitpicking there. Its easy enough to add those things, and it's perfect in every other way.
So I do uber eats for a living primarily. This scooter seemed perfect for what i do, i need a long distance low speed scooter to stay within state limits. So at first it seemed amazing! 5 days in the rear tube in the tire bursted due to a manufacturer error from what I can gather through observation and from a member in the staff. I had to learn how to take the rear wheel off which the design feels as if its to be as difficult as possible. It took me 6 whole hours and broken skin and nails. I did get a replacement tube sent to me for free which was nice and a new phone mount as I did break my original in this ordeal. Skip to a month and 1 day exactly since the scooter arrived, the front tube bursted. Went home and had to replace it. Due to a tear on the seam of the tube, was way easier but still. Only 1 month of use and had to do this. Ended up tearing the replacement for the front one and had to use the rear backup one instead, managed to do it then skip to today, 3 days later. Both the front and rear go flat on me. When I got home after walking home for 20 mins I investigated. It appears the tube i was sent as a replacement for the rear originally has a valve issue, it doesnt properly seal after pumping and leaks air, the rear seems to have the same exact issue it did originally.
TLRD: customer service is awesome. Scooter is awesome. Don't ever use tube in tires, get 3rd party whole tires. It's what im doing. Didn't want to spend an extra 110$ just to replace tires for a scooter ive owned for a month and 4 days
Hi Antonio, thank you for sharing your detailed experience. We're glad you appreciate our customer service and the scooter itself. We understand your frustration with the tubes and apologize for this. If you need any further assistance, please feel free to reach out.
Guy was great to deal with throughout the whole process. We had a little shipping hiccup that was out of everyone’s control, but Guy was always responsive, easy to communicate with, and willing to work with me to get everything taken care of.
I really appreciate the way he handled everything. It’s nice dealing with someone who actually cares about his customers and wants to make things right.
As for the 79Bike Falcon Pro, I absolutely love the bike. It’s incredibly fun to ride, feels solid and well-built, and has way more performance than I expected. The kids and I have had a blast with it, and I’m really happy with the purchase.
I would definitely buy from Electric Ride Co. again and would recommend them to anyone looking for an electric bike.
I am extremely satisfied with Angelica ! The support was very professional, thorough, and provided clear, actionable answers to every single question I had. Highly recommended!
Excellent communication, fast shipping, bike arrived to Virginia in a week. Very glad I went with ERC among the choices for the 79Bike Lynx. Shout out to Angelica for the pro job she did!
Fast shipping and great bike. Would definitely buy again from you guys.
bikes fast good quality but throttle is slightly delayed and seat is really uncomfortable along sith a weird vibration could also be the way i set the bike up not sure
I love my bike it’s incredible i cant stay off of it. Everything seems to work great so far. I put about 70 miles so far. Only flaw is that my seat had a small rip in it when I received it
My son is super happy! It is quite inspiring. I am thinking I should get an adult version after riding it. High quality compared to Amazon crap.
I love it! I weigh 185 so I need a new rear shock for any trail riding, but it’s a smooth bike. Battery life isn’t spectacular due to my weight.
The quality of the 79bike falcon gt is amazing! Very fast and powerful! Only issue i had was back brakes are already making a slight rubbing noise. And rear stickers came off while unwrapping it!
Hi Robert, thanks for the great feedback! We're glad you love the bike's speed and power. Sorry to hear about the brake noise and stickers. If you need any assistance then please reach out by email.
Hi Tomasa, we're sorry to hear you're disappointed. The bike has a metal frame and the exterior panels are plastic. We hope you can still enjoy your bike.
So far the bike is epic. Easy assembly. Gets to geared speed quickly. Would recommend! Little disappointed I ordered the yellow bike but got the black and white.
Hi Susan, we're glad you're enjoying the bike! Sorry about the color mix-up. Feel free to reach out if you'd like to discuss it further.
I am really enjoying it. Especially the speed and power. It was so easy to assemble and set-up, the ability to customize the way the scooter handles, speed, etc. is great. The shocks and tires make the ride, even in my NYC driving so smooth. The acceleration is as advertised and it goes up hills in the dual mode flawlessly. You can adjust the positioning of the brakes and the throttle, which is a real plus. The headlight is positioned perfectly lower on the steering column then most scooters to reflect the road we So far i could not be happier. A few minor things to note. The caps on the wheel nuts are not made well are plastic and two of them have already broken and have fallen off. Not a huge deal but something to note for the future. Additionally, the wires that lead from the brake lever to the brakes extrude from the bike too far out and potentially could get caught on something, a simple clip on the steering column would fix that, i used a zip tie. I also think that the throttle should be lower on the handle, its a little too close to the brake and you should be able to push it forward rather than down, which would make it easier to use the throttle and still have you hand closer to the brake . Ive adjusted it a bit and so far its a pretty smooth transition from throttle to break. This is my 4th scooter over 7 years and truly soup to nuts a great scooter and value.
Hi Gary, thank you so much for your detailed and thoughtful review! We're thrilled to hear you're enjoying the power, customization, and ride quality of the Nanrobot D6+MAX. Your feedback about the wheel caps, wiring, and throttle positioning is very helpful, and we'll pass it along to Nanrobot. Glad you're happy with your scooter and appreciate your insights! Happy riding!
Overall, it was a pretty nice experience. The box & bike arrived in good condition and the driver was really nice. I did notice that some of the yellow decals were knicked, damaged and missing. Also the chain was way too tight straight out of the box. Luckyfor me I had the right tools to loosing the chain about 1-2 cm and the damaged yellow "79" stickers were easy to peel off. Not sure what happened at the factory, but I'm pretty sure the damaged to the 79 stickers were at the factory and not due the shipping process.
Hi Roger, thank you for sharing your experience. We will provide your feedback to 79Bike so that they can inform the factory. Hope you enjoy your bike!
Hi Daniel, we're very sorry about this shipping issue. We have already contacted FedEx and they are investigating it. We will get you sorted out as soon as possible.
The service from you was great . The shipping was a little to much like it came pony express.
I no problem with order. Customer
the 5 stars are strictly for electric ride co. bike came on time, however it hasn’t worked since arriving. so far, angelica has been super helpful and in continual communication to get this worked out. regardless of this hang up, i would 100% do business with electric bike co. again as this is an issue from the manufacturor and not the distributor. will give product review once resolved.