Customer Reviews

Original price paid - $2,584
After $150 partial refund - $2,434
(This bike is pretty much the Chinese CP-6 model)

Firstly, I just want to start off by saying I never enjoy taking time out of my day to write a review, so when I do it's usually because I've had a very positive or negative experience with a product or service I paid for. This review was prompted by a negative experience, unfortunately.

Before I mention the issues I had with my purchase, I just want to thank Angelica G. from Electric Ride Co. for providing great customer service in spite of the issues I had with Soversky (the actual company that sold the bike).

Issues:
1. I received the wrong color from Soversky.
(Supposed to be Black...I got bright Red instead)

2. Soversky failed to include the detachable trunk.
(at the time of this review I still haven't received it)

3. UNSAFE cheap plastic "securing" the front turn signals & LCD display screen!!!
(This is the worst part for me...the other two issues are tolerable)

Suggestions:
1. ALWAYS use sturdy durable materials to secure the important electronics on a vehicle that is intended and expected to be used on the road (i.e. headlights, turn signals, screens, etc...)!!!!

2. Never accept a design being of foreign manufacture as an excuse for poor/unsafe quality features!
- Given the fact that many of Soversky's vehicles are ACTUALLY based off of foreign models of electric vehicles outside the United States, it's even less acceptable that the quality is NOT cared about more (especially when it concerns safety), because most of the ACTUAL work is being done by the FOREIGN manufacturers that ACTUALLY design the bike!!!

3. Don't initially ask people if they want to return a relatively big and difficult to ship item after they were inconvenienced by receiving the wrong version or model! You're just asking the already inconvenienced person to inconvenience themselves again by going through the annoying process of trying to find a way to repackage the product after inspecting it, and finding a carrier that's willing and capable of shipping it back!

*Note - Because I was sent the wrong color and the trunk was missing, I received a partial refund of $150 from Soversky after I notified Angelica G. from Electric Ride Co. of my issue.
I'd be lying if I said that I was satisfied with the refund I received after I started putting my bike together and discovered the other quality/safety issues I came across. I became progressively more annoyed with the poor quality of the plastic the more I began assembling.

I don't give fake reviews on ANYTHING...EVER, and I never shy away from complete honesty when giving my opinion or assessment on something. This poor review IS NOT meant to imply in any way whatsoever that Soversky should be defined as a company by my anecdotal negative experience with one of their products! I will, however, be screenshotting or screen recording the uploading of my review to test the transparency of this online customer review board just in case my review isn't visible for any particular reason. I do this as a contingency, NOT because I have any reason to doubt the transparency of this customer review board at this present time.

Sometimes unfortunate things happen, but that doesn't mean it's the end of the world. The very reason I share my honest unfiltered experience is for the sole purpose of providing the necessary feedback every company needs to aid in the qualitative progression of the goods or services they offer.

*(Hopefully the videos I uploaded play successfully)

Works great perfect upgrade from the razor 650s

Great quality very fast for the size. I’m 6’1 and I can ride comfortably on it

Bought for grandson’s birthday. These were easy to put together bout ,took 45 minutes on first bout 25 on second. These bikes will get it like a real gas powered bike but no shifting. Grandson’s love them Had some broke parts but Angelica has new ones coming She provides great customer service I highly recommend the bikes and the Company and Angelica. One thing I would change is on their green 60volt bike I would put green anodized brake parts and shock tower caps other than that the bike is perfect.

I was extremely impressed with the quality of this machine. My son is very happy with it. My only regret is I should have gone with the next size up. The team here at Electric Ride CO. was helpful and communicative.

My 9 year old loves his bike

Bought this for my 14yr old son and he loves it! Bike seems sturdy and like good quality. Was fairly easy to assemble once it arrived. Hoping it will last for awhile and seems like the parts are easily available to purchase if something does stop working or gets damaged.

We recently purchased a dirt bike for my son, and the entire experience was great from start to finish. The ordering process was incredibly easy and quick, which set the tone for a great experience. Even while the bike was on backorder, the company kept us well-informed every step of the way with clear and consistent communication.

Once the bike arrived, it exceeded our expectations! My son has been riding it every single day and absolutely loves it. It’s been a great source of fun and excitement for him. I’m extremely happy with both the product and the service we received. Highly recommend!

Love this Bike!!!

Angelica kept us updated every step of they way and made sure we got the bike before our son's birthday!

Would buy again. Only downside is the plastics but whatever. It rips.

Perfect bike came very fast took me an hour to put together, I’m 6,1 160 and ride this around the neighborhood no problems

Very Happy with Electric Ride Co, great communication, and everything was very simple to order. Mototec was ordered for my daughter who is not much of a rider, but needed something taller than the 48V my other two children who ride had. This was a great starter E-moto for her.

This is the first time we purchased from Electric Ride Co. and we weren't disappointed. The price was very competitive and the shipping was fast. The box was not damaged, the scooter was intact. So far, Hiboy S2R Plus has been running smoothly. The ride is very pleasant with tube tires and the speed and range are as described(Florida, 70 degrees).

I've had my 72v 30Ah Mototec for about 2 weeks and have only been able to ride it once. Many things on the bike come either broken or missing. Both entire brake assemblies came broken. All the pistons in the calipers are seized, even after bleeding them and pushing them back manually. The chain came loose and it's resting on the swing are but it can't be tightened because the inside of the swing arm is stripped. It also came missing a couple screws, I bought my own for the front fender because they forgot to add them I guess. The tools you're given would be fine if the bike was higher quality. With all of the work you're going to do on the bike make sure you have a large assortment of wrenches and spare nuts and bolts. The bike itself is very heavy, feels twice the weight of my surron. Closer to a yz 125 than a e-bike. Tuning the bike is also very difficult, most people won't be able to get this bike to run faster than 45mph which doesn't make sense for a 72v battery.

Electric ride co is great to work with. Very responsive and professional. Angelica is awesome! Thank you. Second purchase from them and no issues at all.

Easy to Assemble, FAST and fun!

We ordered the bike in the thick of the Christmas rush. We didn't get our bike by Christmas day, due to stock issues (this bike was sold out everywhere). However we did get it not long after Christmas - it shipped quickly and arrived by freight quickly. Throughout the process, Angelica in the sales/support department kept us informed of the status. The bike arrived in good condition with no shipping damage. The build wasn't too bad and we got it done in 1-2 hrs. My son loves his new bike!

I have not received it yet

My nephew loved his MotoTec Pro! Came just in time for Christmas. Electric Ride Co. makes the delivery process very easy. The assembly was pretty easy to put together. Will definitely use them again in the future.

Absolutely great customer service.
In real life bike looks better then on video
My son loves it

Bought my 9 year old the 48V 1800W for Christmas. The thing absolutely rips. I bought my 5 year old the 36V 1000W. Thing is perfect for beginners. My only complaint is the 36V doesn’t have adjustable break levers and they are large for a child. Also the front and rear brake cables came wired backwards and I have to fix that. The 48V has hydraulic brakes with adjustable brake levers. The 36V wasn’t here by Christmas, so for two days we all rode the 48V and even with myself ( 5’9” 155LBs) riding with my 5 year old in the front, that 48V bike rips ! Electric ride co was very professional and accommodating with my order. Great communication throughout even with the one bike not showing up by Christmas. The shipping was very quick

Great customer service!

The first impression is very positive. Looks and feels like real ATV. The solid frame inspires confidence, the build quality is very good, really like the inflatable tires compared to the usual ones on children's toys. Two brakes for front and rear. It’s hard to say how long the battery charge lasts - we haven’t checked it yet, but the ATV is quite powerful. It would be great if an all-wheel drive version was available. Very satisfied for now. Excellent costumer service

Angelica has been very helpful and timely with any of my questions and purchase process! It is very much appreciated! :)