Customer Reviews

Bike was missing a shock bolt & leaked from the carburetor. Once I got it going it was fine.

He is 3 1/2 and was startled as soon as he heard the engine REV . A lot to teach him and so far he went to his Gator to be secure. It will take some getting used to.
He liked it but was intimidated so far.we’ll work on him

Got it right on time. Thank you.

Wow. Quick shipping was nice but the exceptional customer service was the best. The kids haven’t gotten the dirt bikes yet but they look and work great. There were minor defects but Angelica and Guy were speedy to respond and get the parts out within a 24 hour period to my door (and in time for Christmas ). Other companies can’t match the experience and quite a few companies and websites are fraudulent. I’m so glad this was a great experience for me and will be for my kids!

Great Product, Great service

I got the Moto Tec Pro 72V for my son as a Christmas gift. So we have not got to ride it, but the staff was very friendly and helpful. Will have to submit a review later on about the dirt bike.

Great customer service from start to finish with Angelica and Guy!

Electric Ride co provided excellent customer service and communicated directly with me regarding the 60v Moto Tec that was on back order. Angelica emailed me from start to finish regarding the ETA of the bike and was super friendly!

Pick this up for a Christmas gift for my son. He’s about to be 10.
The bike came packed well, with all of the parts and pieces accounted for. The bike was relatively easy to assemble and seems to ride great. The breaks and suspension seem like they’re decent quality and work well. There were plenty of videos on-line of folks assembling these, that you can use as a guide, if needed. I’ll know more about the bike’s performance and battery life after Christmas! So far, so good!

Excellent customer service with responses and communication. There was a hold up with delivery due to demand but wasn’t companies fault. Product was easy assembly and works great! Good investment for my son who rides it everywhere!

Angelica was amazing. Communicated the entire process. Send accurate and timely updates. Answered within 24 hours. Product delivered as indicated.

Excellent service

The dirt bike I was interested in was out of stock. I emailed the company asking for information and got an immediate reply. They explained the reason it was out of stock, and when it will be back. They even provided the tracking information for the shipping container that was delivering to them. Their customer service was excellent. I have recommended them to several other people.

I've had this bike for a few weeks now and I totally love it! It is perfect for just having fun around the backyard or out in the fields, does great on actual motorcross like tracks, and does wheelies like it's nothing. If you're all about the jumps and tracks like me, a newbie trying to learn, or a city boy doing wheelies with the squad as you raid the streets, this bike does it all.

Ive crashed a few times now and the durability of the bike is solid.

The Pros:
- it's so fast!
- assembly is easy
- lightweight with lots of power
- generic components makes customizing easy like bar and controls, final drive, etc,
- seriously does wheelies like it's nothing. In the advertising video the dude just does a little baby one. It's so easy to go from stopped to 12 o'clock immediately. An aspiring stunt riders dream, not even kidding. Also, be careful..

Some cons:
- I don't like the rear break being on the left handlebar, I prefer a foot break.
- loosen the chain on assembly, it's way too tight for any kind of jumping
- the hand grips are awful. Super fat and no texture. Just kinda thick rubber. Not good.
- the tires it comes with are hard as rocks, probably a good idea to throw some Dunlop's on there but I haven't gotten around to that yet.
- suspension could be a bit harder. I'm 140 lbs and I bottom out the forks too often. I ride hard though and I expected this.

Electric Ride Co. has done a good job with the purchase and delivery and follow up within hours to any email I've sent with questions. Same with MotoTec.

All in all, if you're thinking about it even a little bit and they're in stock, buy one. This thing is sick! 🤘🏽

I can't say enough good things about this company. They communicated with me every step of the way. They always answer the phone and return texts or emails promptly. I would definitely buy from them again.

Angelic was great to work with! Very responsive! Bike arrived and works great! This thing is fast!!

great service.

Very great and came faster than expected.

We purchased a Droyd Fury for our son's 6th birthday. He was OVER THE MOON. He has driven it 2 hours each day this week.

It has a great battery life and is easy for him to handle. I imagine he will use it for the next few years. My wife and I really appreciated the fact that if has a governor on it.

The only thing I wished is that the assembly matched what we needed to do. Some parts in the booklet were already assembled. Otherwise it is a certified 10/10!

I pre-orderedmy E scooter on September 16 and I received it on November 24. Angelica at ELECTRIC RIDE COMPANY kept me informed the entire time. I highly recommend the company and will be using them on my next electric ride purchase.

I was worried spending a lot of money on line guy and his team provided great customer service from beginning of the process till the end 6 stars for this review if I could !

I was greatly impressed with the customer service of Electric Ride Company. Angelica from ERC always kept me informed on everything involved. I ordered two Engwe E26 e bikes and received both within a week. I give this company a Big 5 star rating! If you need e bikes, order from no one else than Electric Ride Company!

I was pleseantly surprised by the service quality and mostly by the speed of the delivery. For those who shop ebike online I truly recommand electric ride. They are trustworthy and you will not regret your purshase.

Nice machine, but wheels squealed. Had to lube up. Daughter likes it much

My son love his bike. It has power, the charge last long enough for him to ride for a couple of hour around our neighborhood. Well designed, good brakes, suspension and very confy ride