Fiido X 36V/11.6Ah 350W Folding Electric Bike

  • Sale
  • $1,799.00
  • Regular price $1,999.00

  • LIMITED TIME FLASH SALE! UNLOCK DISCOUNT CODE to get Extra $89.95 Off
  • FAST & FREE SHIPPING to contiguous United States & more countries (details in shipping tab below)
  • LOW PRICE GUARANTEE we'll match or beat any authorized dealer's price (conditions apply)
  • FINANCING AVAILABLE with Klarna & Shop Pay at checkout
  • NO SALES TAX or any hidden costs
  • AUTHORIZED DEALER for all brands we sell
  • HAVE A QUESTION? Call us at +1 (888) 897 0774

*** Use code FIIDOXSPECIAL at checkout to get $200 off ***

FIIDO X

A revolutionary folding electric bike.

Take A Closer Look

BETTER RIDING EXPERIENCE

The Fiido X adopts a minimalist and technological design different from the traditional E-bike. With less exposed lines, a lighter and sturdier body, you will enjoy a more pleasant riding experience with easier pedal-assisting power and more intelligent cycling control.

TORQUE SENSOR, CAREFREE RIDING

Fiido X is equipped with a leading torque sensor system, which can sense the rider’s intent. With the 40N/m high torque motor you will not worry about hills and will be able to conquer mountains.

REMOVABLE & PORTABLE BATTERY  

You can easily remove the seat post battery for charging, which is easy to replace and carry. It’s also convenient to adjust the seat height however you want. The Fiido X has a 417.6Wh ternary lithium battery and a max range of 80 miles.

EASY TO FOLD & GO

It only takes about 10 seconds to fold the Fiido X. The folded volume is less than 0.15 cubic meters, which can easily fit into the trunk or be pushed. It’s your perfect tool for traveling and commuting. The 20-inch tires offer a perfect balance of comfortable riding and portability.

MORE INTELLIGENT

The Fiido X also adds a unique key-less security system, replacing the traditional key lock with a smart code lock. The bike has a power switch so no key is required.

Dimensions

The unique aesthetics of the Fiido X truly achieves the perfect balance between form and function.


What's in the Box?

  • Fiido X
  • User manual
  • Charger
  • Fenders
  • Adapter
  • Pedals
  • Adapter (EU & UK)
  • Open ended spanner
  • Allen key

Review Video

SPECIFICATIONS

MODEL

FIIDO X (350W)

Electric System 

Fiido System

Battery

36V 11.6AH

Battery Brand

DMEGC 18650

Charging Time

7 hours

Operating Temperature

-10°~50° 

Security System 

Fiido Security System 

Display 

LED with USB Charging Port

Sensor

Torque Sensor

Max speed

19.2 mph (32 km/h)

Gear System

7 Speed

Motor 

350W Brushless Geared Motor

Power Assisted Range 

110 km (68 miles)

Brake System

Hydraulic Brake

Frame Material

Magnesium Alloy 

 Net weight 

19.8 kg (43.7 lb)

Input Voltage

100~240V 

Crank 

52T

Tire Size

20 x 1.95 inches

Fold Size

794 x 350 x 803 mm (31.3 x 13.8 x 31.6 inches)

Bicycle Size  

1490 x 587 x 1070 mm (58.7 x 23.1 x 42.1 inches)


Customer Reviews

Based on 1 review
100%
(1)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
S
Sanh Lu (Ontario, Canada)
feed back + review

Pro:
1. Very smooth for the torque sensor (almost didn’t feel it engage)
2. Seat post clamp very good / smooth operated
3. Battery holding up very good after few rides.
Con:
1. Seat post marker need to be showing more clear (white printed on surface)
2. Key pad need to be more smarter programing for user friendly
3. Handle bar can be height adjustable so the shorter size of person can be use.
After then that overall are good, gladly chosen that Fiido X. Thank you Fiido team and you make my selection become real and very pleasant. 👍👍👍

Thanks for your review Sanh! Glad that you're happy with your Fiido X purchase. Enjoy it :)

*** Use code FIIDOXSPECIAL at checkout to get $200 off ***

FIIDO X

A revolutionary folding electric bike.

Take A Closer Look

BETTER RIDING EXPERIENCE

The Fiido X adopts a minimalist and technological design different from the traditional E-bike. With less exposed lines, a lighter and sturdier body, you will enjoy a more pleasant riding experience with easier pedal-assisting power and more intelligent cycling control.

TORQUE SENSOR, CAREFREE RIDING

Fiido X is equipped with a leading torque sensor system, which can sense the rider’s intent. With the 40N/m high torque motor you will not worry about hills and will be able to conquer mountains.

REMOVABLE & PORTABLE BATTERY  

You can easily remove the seat post battery for charging, which is easy to replace and carry. It’s also convenient to adjust the seat height however you want. The Fiido X has a 417.6Wh ternary lithium battery and a max range of 80 miles.

EASY TO FOLD & GO

It only takes about 10 seconds to fold the Fiido X. The folded volume is less than 0.15 cubic meters, which can easily fit into the trunk or be pushed. It’s your perfect tool for traveling and commuting. The 20-inch tires offer a perfect balance of comfortable riding and portability.

MORE INTELLIGENT

The Fiido X also adds a unique key-less security system, replacing the traditional key lock with a smart code lock. The bike has a power switch so no key is required.

Dimensions

The unique aesthetics of the Fiido X truly achieves the perfect balance between form and function.


What's in the Box?

  • Fiido X
  • User manual
  • Charger
  • Fenders
  • Adapter
  • Pedals
  • Adapter (EU & UK)
  • Open ended spanner
  • Allen key

Review Video

MODEL

FIIDO X (350W)

Electric System 

Fiido System

Battery

36V 11.6AH

Battery Brand

DMEGC 18650

Charging Time

7 hours

Operating Temperature

-10°~50° 

Security System 

Fiido Security System 

Display 

LED with USB Charging Port

Sensor

Torque Sensor

Max speed

19.2 mph (32 km/h)

Gear System

7 Speed

Motor 

350W Brushless Geared Motor

Power Assisted Range 

110 km (68 miles)

Brake System

Hydraulic Brake

Frame Material

Magnesium Alloy 

 Net weight 

19.8 kg (43.7 lb)

Input Voltage

100~240V 

Crank 

52T

Tire Size

20 x 1.95 inches

Fold Size

794 x 350 x 803 mm (31.3 x 13.8 x 31.6 inches)

Bicycle Size  

1490 x 587 x 1070 mm (58.7 x 23.1 x 42.1 inches)

We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight.

NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.

Feel free to contact us by phone at +1 (888) 897 0774 or email us at info@electricrideco.com with any questions you may have.

Fiido Shipping Info

Order processing time is 2-3 business days.

United States

Free shipping with FedEx to the contiguous United States (excludes Alaska and Hawaii).

Shipping transit time is 1-5 business days depending on your location.

Canada

Free shipping to Canada from warehouse in Montreal. Shipping transit time is 7-10 business days. There are no customs duties or taxes applicable.

NOTE: Only Fiido X, M1 Pro and T1 ship to Canada at present.

Europe

Free shipping from Poland warehouse to the following countries:

Austria Belgium Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Shipping transit time is 5-9 business days except for Ireland which is 7-15 business days. There are no customs duties or taxes applicable.

Orders cannot be delivered to outlying islands.

UK

Free shipping to the UK from local warehouse. Shipping transit time is 4-6 business days. There are no additional customs duties or taxes applicable.


Electric Ride Co. Shipping Process

Shipping Process

Order Confirmation

  • As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
  • If your item is on backorder or unavailable, we will reach out to you via e-mail.
  • If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.

Order Shipment

  • If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
  • We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
  • If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at support@electricrideco.com

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will assist.

Freight LTL Shipments

  • Note: Only applies to certain products such as large scooters.
  • When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
  • You need to be at the delivery address during the delivery window to receive and sign for the item. 
  • The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am - 12pm or 12pm - 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame. 
  • Please make sure the phone number you entered at checkout is a good number to contact you at.
  • Don't screen your calls until your item has been delivered. 
  • The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
  • Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery
  1. Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:
  • Carton damage requires visual inspection of contents of the unit. 
  • We recommend immediate inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork, take photos of the damage, and notify us immediately by sending an e-mail with photos to support@electricrideco.com
  • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
  • Contents must be inspected within 48 hours of arrival and actual damage reported to support@electricrideco.com

    Contact Us

    Have a question? Please contact us:

    E-mail: info@electricrideco.com
    Call: +1 (888) 897 0774

    Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.

    Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.

    For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.

    Fiido Return Policy

    • If you haven't received the shipping notification, you can cancel or modify this order by contacting our customer service by email. Our customer service will help you cancel or modify the order within 24 hours after receiving your email. Since the email is not an instant reply, we may find that your order has been sent when we process your email within 24 hours. In this case, we can only say sorry for that, and we can't help you cancel or modify the order anymore. So please check the order information carefully before placing the order.
    • If you have received the shipping notification, please note that we CANNOT cancel or modify orders anymore. Therefore, please wait for your package to arrive and you may either keep it or contact us to return for a refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by the third-party logistics.
    • You must first contact us and get our written approval before sending any item back. Any product returned without acceptance will not be refunded.
    • We will help you cancel the order and process to refund you, and the refund takes 1-2 business days back to your account.
    • Cut to size items and special orders may not be returned unless it has been determined to be provided in error by Our Company. If the returned goods affect the second sale, our company will be appropriate to depreciation fee and transportation fee.
    • Acceptance time for return and exchange:within 15 days upon arrival; We will offer full refund or exchange if the product has major defects and is damaged (Without packaging damage and deliberate damage), the freight does not need to be borne by the customer; The round-trip shipping cost will borne by customer for personal reasons like dislike (Not product quality issue)Our warranty policy will be in effect upon the receipt of goods.
    • Please note that all accessories do not support returns. Once the package is received for purchase, the item cannot be returned. If the damage is caused by transportation, the quality of the accessories is defective, and the accessories have not been delivered for more than 35 days, we will refund the full amount within 1-2 business days after confirmation, or compensate for the new accessories for a new round of transportation .

      Contact

      For after-sales service, please contact support@electricrideco.com

      Please include following information:

      1. Platform of the purchase, such as Fiido.com, Amazon, Brand Store, etc. (If purchased on Amazon, Please also include the seller name on your order)
      1. Order number/ID/Date
      1. The email and shipping address you used when placed order
      1. Pictures/Short videos of the problems and a brief description of the problems

      Please contact us and get our written approval before sending any item back. Any product returned without acceptance will not be refunded. Refund will take 1-2 business days back to your account depending on what payment method you use.


      Electric Ride Co. Return Terms

      • To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
      • Returns may be requested by sending an email to support@electricrideco.com with your order number.
      • If your return is accepted, we’ll send you instructions on how and where to send your package.
      • Items sent back to us without first requesting a return will not be accepted.
      • We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
      • If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
      • If your order has shipped, you will be responsible for actual return shipping charges.
      • Original shipping charges included in the purchase price of the product are non-refundable.
      • We will refund the product price minus the applicable fees and charges.
      • Refunds will be credited to the same payment method used when the original purchase was made.
      • Please allow 5 business days for the refund to be processed once the item is delivered back to us.

       Additional Information

      • It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
      • If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.

      Cancellations

      • All cancelled orders are subject to a 5% cancellation fee.
      • This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
      • If your order has not been shipped yet, this is the only fee you will incur.
      • If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

      Damages

      Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will address the issue.

      Defective Merchandise

      All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the "WARRANTY" tab on the product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product.

      Please note that for returns of defective products, it is the customer's responsibility to repackage the product in the original packaging. Please make sure to keep the original packaging even if it has been damaged as the packaging can be patched up. If the customer has thrown away the original packaging then it is the customer's responsibility to repackage the product at their own cost.

      Some of our suppliers may refuse returns if the original packaging has been thrown away.

      Incorrect Product Specifications and/or Pictures

      Product specifications are provided to us by our manufacturers and may not always be correct. Products may also vary from the displayed pictures, usually due to product improvements over time. Electric Ride Co. is not responsible for original or return shipping fees should the specs or pictures be different than the actual item. Please contact us if you need to confirm anything specific about the item before placing your order.

      Exchanges

      We do not offer exchanges. If you’d like a different item you will need to return the initial order and place a new order.

      Contact Us

      Have a question? Please contact us:

      E-mail: info@electricrideco.com
      Call: +1 (888) 897 0774

      Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.

      If you have any issues with your product, please call us at +1 (888) 897 0774 or e-mail support@electricrideco.com and we will assist you with filing a warranty claim with the manufacturer.

      Fiido Warranty Policy

      The warranty period for bicycle is as follows. If the customer finds non-human damage within the warranty period, we will send the replacement parts free of charge. 

      After warranty period, the customer has to pay replacement parts and shipping fees. The bike which we sell are factory new regular products, all parts are the same as the original parts.

      Warranty Coverage

      One of the following conditions does NOT qualify for warranty:

      1. Failure caused by the user's failure to use, maintain and adjust according to the "Instruction Manual".
      2. Users disassemble, repair and modify themselves, and failures caused by non-compliance with the rules of use.
      3. Failure caused by improper use or storage by the user, or accident.
      4. No warranty card, or warranty card inconsistent with the bicycle.
      5. Vulnerable parts and consumables do not enjoy guarantees for repair, replacement or compensation of fault products, including brake seat bags, plastic parts, spokes, rims, brake cables, surface scratches, etc.
      6. The cost of repairing in other repair shops without the consent of the special maintenance organization.
      7. Slight scratches or damage to the outer shell caused by the logistics transportation of the accessories are not warranted.
      8. Scratched or broken lead fittings are not warranted.

        Contact

        support@electricrideco.com

        Please include following information:
        1. Platform of the purchase, such as fiido.com, Amazon, Brand Store, etc. (If purchased on Amazon, Please also include the seller name on your order)
        1. Order number/ID/Date
        1. The email and shipping address you used when placed order
        1. Pictures/Short videos of the problems and a brief description of the problems

        Please contact us and get our written approval before sending any item back. Any product returned without acceptance will not be refunded.

        We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.

        We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 15 days of your purchase date we will refund the difference as well.

        To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.

        Our Price Match Policy has some limitations:
        • You must purchase the item from our website before requesting our Price Match Policy.
        • Black Friday promotions and promotions such as rebates and "buy one, get one free" offers are not eligible.
        • The item must be in stock on the competitors’ website.
        • The competitor must be an online store, they may not have a retail location.
        • The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
        • The competitor must be an Authorized Retailer of the product in question.
        • The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.

        If you want to check if we can price match a product before you place your order, please Contact Us.

        The following brands are excluded from the Price Match Policy: