Emojo Caddy 48V/15.6Ah 500W Electric Trike

  • Sale
  • $2,699.00
  • Regular price $2,999.00

  • LIMITED TIME FLASH SALE! UNLOCK DISCOUNT CODE for Extra 5% Off (some brands excluded)
  • FAST & FREE SHIPPING to contiguous United States & more countries (details in shipping tab below)
  • LOW PRICE GUARANTEE we'll match or beat any authorized dealer's price
  • FINANCING AVAILABLE with Klarna & Shop Pay at checkout
  • NO SALES TAX or any hidden costs
  • AUTHORIZED DEALER for all brands we sell
  • HAVE A QUESTION? Call us at +1 (888) 897 0774

NOTE: the video above is for the Caddy Pro which is a step up from the Caddy, with adjustable front suspension and a soft saddle with backrest.

Emojo Caddy

Model Caddy
Motor type DC Brushless
Motor power 500W
Rated Voltage 48 V
Maximum speed 20 MPH
Battery range 35 Miles
Battery charging time 4 - 6 hours
Battery type Lithium-Ion
Battery capacity 48V/15.6Ah
Dimensions (inch) 78.5L X 29.8 W X 47.6 H
Frame Aluminum 6061, cargo baskets come in white
Max. user weight 300 lbs
Vehicle weight 90 lbs (with battery)
Transmission type 7 mechanical gears
Front brake type Disc
Rear brake type Disc
Tire size 4.0R 20" rear, 4.0 24" front

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NOTE: the video above is for the Caddy Pro which is a step up from the Caddy, with adjustable front suspension and a soft saddle with backrest.

Emojo Caddy

Model Caddy
Motor type DC Brushless
Motor power 500W
Rated Voltage 48 V
Maximum speed 20 MPH
Battery range 35 Miles
Battery charging time 4 - 6 hours
Battery type Lithium-Ion
Battery capacity 48V/15.6Ah
Dimensions (inch) 78.5L X 29.8 W X 47.6 H
Frame Aluminum 6061, cargo baskets come in white
Max. user weight 300 lbs
Vehicle weight 90 lbs (with battery)
Transmission type 7 mechanical gears
Front brake type Disc
Rear brake type Disc
Tire size 4.0R 20" rear, 4.0 24" front

We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight. If you are shipping to Alaska, Hawaii or outside the United States and have any questions then please Contact Us.

NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.

Feel free to contact us by phone at +1 (888) 897 0774 or email us at info@electricrideco.com with any questions you may have.

EMOJO Shipping Info

Free shipping to contiguous United States. In-stock items typically ship within 3 business days once the order is placed. Delivery time varies depending on your shipping address. Please check out the following map for estimates.

Emojo Shipping Map


Electric Ride Co. Shipping Process

Order Confirmation

  • As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
  • As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
  • If your item is on backorder or unavailable, we will reach out to you via e-mail.
  • If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment

  • If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
  • We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
  • If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at support@electricrideco.com

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will process an insurance claim on your behalf.

Freight LTL Shipments

  • Note: Only applies to certain products such as large scooters.
  • When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
  • You need to be at the delivery address during the delivery window to receive and sign for the item. 
  • The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am - 12pm or 12pm - 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame. 
  • Please make sure the phone number you entered at checkout is a good number to contact you at.
  • Don't screen your calls until your item has been delivered. 
  • The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
  • Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery
  1. Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:
  • Carton damage requires visual inspection of contents of the unit. 
  • We recommend immediate inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork, take photos of the damage, and notify us immediately by sending an e-mail with photos to support@electricrideco.com
  • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
  • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier.

    Contact Us

    Have a question? Please contact us:

    E-mail: info@electricrideco.com
    Call: +1 (888) 897 0774

    Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.

    Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.

    For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.


    EMOJO BIKE RETURN POLICY

    1. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.
    2. Please request a Return and Exchange Authorization. (contact us for a REA form at support@electricrideco.com). Once the Return and Exchange Authorization is issued, we will email you an RAM number and return instructions. You must have the RAM number when shipping back returned electric bike.
    3. Ship-back charge:

      a) If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
      b) If the return is accepted, Emojo will issue a pre paid shipping slip and schedule a pick up date, the shipping fees as a result of the return will be deducted from your total refund. 

    4. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Any shipping damage during the ship-back may incur in a deduction from the total refund. 
    5. Returned units are subject to a 20% inspection and restocking fee from the original purchase price.
    6. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.

    Electric Ride Co. Return Terms

    • To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
    • Returns may be requested by sending an email to support@electricrideco.com with your order number.
    • If your return is accepted, we’ll send you instructions on how and where to send your package.
    • Items sent back to us without first requesting a return will not be accepted.
    • We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
    • If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
    • If your order has shipped, you will be responsible for actual return shipping charges.
    • Original shipping charges included in the purchase price of the product are non-refundable.
    • We will refund the product price minus the applicable fees and charges.
    • Refunds will be credited to the same payment method used when the original purchase was made.
    • Please allow 5 business days for the refund to be processed once the item is delivered back to us.

     Additional Information

    • It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
    • If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.

    Cancellations

    • All cancelled orders are subject to a 5% cancellation fee.
    • This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
    • If your order has not been shipped yet, this is the only fee you will incur.
    • If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

    Damages

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will address the issue.

    Defective Merchandise

    All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the "WARRANTY" tab on the product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product.

    Please note that for returns of defective products, it is the customer's responsibility to repackage the product in the original packaging. Please make sure to keep the original packaging even if it has been damaged as the packaging can be patched up. If the customer has thrown away the original packaging then it is the customer's responsibility to repackage the product at their own cost.

    Some of our suppliers may refuse returns if the original packaging has been thrown away.

    Incorrect Product Specifications and/or Pictures

    Product specifications are provided to us by our manufacturers and may not always be correct. Products may also vary from the displayed pictures, usually due to product improvements over time. Electric Ride Co. is not responsible for original or return shipping fees should the specs or pictures be different than the actual item. Please contact us if you need to confirm anything specific about the item before placing your order.

    Exchanges

    We do not offer exchanges. If you’d like a different item you will need to return the initial order and place a new order.

    Contact Us

    Have a question? Please contact us:

    E-mail: info@electricrideco.com
    Call: +1 (888) 897 0774

    We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.

    We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well.

    To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.

    Our Price Match Policy has some limitations:
    • You must purchase the item from our website before requesting our Price Match Policy.
    • Black Friday promotions and promotions such as rebates and "buy one, get one free" offers are not eligible.
    • The item must be in stock on the competitors’ website.
    • The competitor must be an online store, they may not have a retail location.
    • The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
    • The competitor must be an Authorized Retailer of the product in question.
    • The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.

    If you want to check if we can price match a product before you place your order, please Contact Us.

    The following brands are excluded from the Price Match Policy:

    Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.

    If you have any issues with your product, please call us at +1 (888) 897 0774 or e-mail support@electricrideco.com and we will assist you with filing a warranty claim with the manufacturer.

    Emojo Warranty Policy

    Returns are only allowed within 7 natural days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages.
    If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%.
    For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Please request a Return and Exchange and Authorization. (Contact customer support for a REA form).
    Once the return and exchange authorization is issued we will email you a RAM number and return instructions. You must have the REA number when shipping back the returned unit.

    To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from.

    The warranty is limited to the terms listed below:

    • Frame, Suspension, Motor: 1 year for parts. 
    • Controller, Charger: 1 year for parts.
    • Battery: Warranty on the battery starts the date of purchase of the vehicle as new. The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.
    • General: The bicycle is backed up by a 1-year main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.
    • Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.

    If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.
    Always follow care and preventive maintenance procedures.
    Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.

    The warranty will be voided by any of the following circumstances:

    1. Failure to follow all directions or recommendations listed in the user manual.
    2. Cycling collision, accident or vehicle damage caused by careless parking 
    3. Acts in violation of laws 
    4. Never registered your ebike
    5. DIY repairs on electronics
    6. Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water
    7. If the bicycle is used as rental unit 
    8. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
    9. Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.
    10. Overloading beyond recommended capacity .
    11. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
    12. If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.
    13. If vehicle is used in competitions or racing.
    14. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.
    15. Use of other components not approved by the manufacturer.
    16. Damages resulted from improper care and handling.

    Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.

    For any questions about your warranty or to make any claims please contact EMOJO bikes at:

    Phone: 949.878.1518
    Email: info@emojobike.com or support@emojobike.com
    Address: 15375 Barranca Pwky. Suite F108, Irvine, CA 92618 USA