*** Electric Scooter Insider Awards 2022/23: Honorable Mention ***
*** Choose One FREE GIFT - Helmet / Waterproof Bag / Phone Holder ***
Front to back, we’ve got you covered. AnyHill electric scooters come with a rear disc brake, front e-brake, and back fender brake to keep you in control. Bright LED headlights in the front and taillight in the back to keep you riding no matter the condition.
- Engineered with a powerful 350W durable hub-motor
- Easily reach speeds of up to 16 mph
- Travel up to 16.8 miles on a single charge
- Max load of 220 lbs
- 7x Walking Pace
- 15% Hill Grade
- IP54 Water Resistance
Let's Take A Closer Look
350W HUB MOTOR
The customized high-performance 350W hub motor provides excellent performance output and a great balance between speed, acceleration, and reliability; gives you a quick, smooth, and stable riding experience.
LG 18650 BATTERY
The custom battery pack adopts an enhanced safety structure with stronger shock resistance, flame retardancy, and LPX7 water-proof capability. Designed to be powerful, safer to use, and lighter to carry.
BATTERY MANAGEMENT SYSTEM
A fully integrated battery management system includes unusual temperature detection; short circuit, under-voltage, over-current, dual overcharge/over-discharge protection. It delivers a high power supply and precisely controls the power flow to ensure battery performance and safety.
The UM-1 has a durable built-in adjustable rubber vibration damper, which cushions the stem to eliminate looseness, provide a smooth and stable ride, and improve your driving experience.
TRIPLE BRAKING SYSTEM
Equipped with a dependable easy-to-operate triple braking system that includes the rear mechanical ventilated disc brake and front electronic brake. While operating the brake lever, the automatic power cut-off function will stop the acceleration which significantly increases riding safety.
FOLD IN 1 SECOND
Our patented quick-folding system provides a highly secured and ridged structure; UM-1 can be folded with ease in just 2 simple steps. It can be stored in your vehicle or carried by hand onto public transportation quickly and easily.
NIGHT TIME SAFETY
Turn on the headlight and taillight with a single click of the control button. Together with the front and rear reflectors, nighttime riding safety is ensured. Plus, the rear metal reinforced fender keeps the mudguard in the right position and prevents accidental stepping on the tire.
Connect your UM-1 to your mobile phone with the AnyHill app. To prevent unauthorized access to your e-scooter, you can assign an individual password in the app. In addition to the current driving data such as speed and charge level, further technical information can be viewed on the detail page.
- Unfolded: 40.5 × 16.9 × 44.9 in (103 x 43 x 114 cm)
- Folded: 40.5 × 16.9 × 16.5 in (103 x 43 x 42 cm)
- Carton size: 42 x 7 x 21 in (106 × 18 × 53 cm)
- RETURN POLICY
- LOW PRICE GUARANTEE
White, Blue, Black
Front Hub Motor Peak Power 650W(Rated Power 350W)
36V/7.8Ah LG Lithium-ion battery
Front electric Brake + Rear Mechanical Brake + Automatic Power Cut-off
16 mph (25km/h ) (E-limited)
220- 250 lbs (100 – 113 kg)
8.5″ pneumatic tire
6000 Series Aviation-grade Aluminum Alloy
K-MARK (StVZO) Approved Headlight + Taillight + Brake Light
29 lbs (13.5kg)
Approx. 4-5 Hours (Full)
We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight. If you are shipping to Alaska, Hawaii or outside the United States and have any questions then please Contact Us.
NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.
Feel free to contact us by phone at +1 (888) 897 0774 or email us at firstname.lastname@example.org with any questions you may have.
AnyHill Shipping Info
Free shipping to the contiguous US via FedEx, UPS, and USPS. All scooter orders are signature required to avoid unattended drop-off. Your orders are sent directly to our US-based fulfillment centers for immediate processing and we provide a tracking number via email for you to check on your order status at any time.
Estimated delivery timelines
48 contiguous states
Alaska and Hawaii
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification of tracking information when your order has shipped.
Estimated Shipping Times
Shipping times will be affected during public holidays or e-commerce peak seasons. All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only. If you have not received your package based on the above estimates, please kindly contact us at email@example.com.
As soon as we are ready to ship your order, we will send you an email with the corresponding delivery information. After that, you will be able to track your order by clicking the tracking link in your shipping confirmation email. Please allow up to 1-2 business days for your tracking number to activate.
Your Shipment Is Insured
With signature confirmation, your parcel is worry-free from unattended drop-off. In addition, insurance is included on all scooter orders for no extra charge, which covers up to $1,000 worth of accidental loss or damage to your shipment while it is in the possession of the shipping carrier.
You can cancel your order before the package shipped free of charge. However, if the package has already been shipped out, you need to pay a $50 shipping fee for canceling your order. If your order has already been shipped and your shipping address needs to be edited for any reason, we will try our best to accommodate and a $30 redirecting fee will apply.
Electric Ride Co. Shipping Process
- As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
- As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via e-mail.
- If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
- If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
- We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
- If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at firstname.lastname@example.org
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
FREIGHT LTL SHIPMENTS
- Only applies to certain products such as large scooters.
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am - 12pm or 12pm - 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery
- Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:
- Carton damage requires visual inspection of contents of the unit.
- We recommend immediate inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify us immediately by sending an e-mail with photos to firstname.lastname@example.org
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier.
- Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify us immediately by sending an e-mail with photos to email@example.com
Have a question? Please contact us:
Call: +1 (888) 897 0774
Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.
For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.
AnyHill Return Policy
Here at AnyHill, customer satisfaction is always important to us, and we want you to enjoy your ride. If you would like to return your product for a refund, please review the Return Policy below to ensure all of the conditions are met. If you discover what you believe to be a product defect, please refer to the products’ Limited Warranty and follow its procedures. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed.
Simple & Efficient: AnyHill provides a straightforward warranty that is granted and processed 100% hassle-free.
One Year Warranty: We take care of quality-related issues with replacement parts.
If you have any questions about your purchase, please feel free to reach us directly at firstname.lastname@example.org and we will be glad to assist you!
Order processing starts within 12 hours of receipt of your payments, our fulfillment center begins to pack your order at this time. This means item handling costs are incurred for your order. We may not be able to cancel your order free of charge if the parcel has been packed for shipping. Please make sure your order is confirmed before you hit the submit button.
Cancellations made within 24 hours of purchase will be subject to a 10% cancellation fee to cover handling costs. Cancellations made after 24 hours of purchase will be subject to a 20-30% cancellation fee as further fulfillment and time costs have been incurred. This cancellation fee will be deducted from the refund processed to your payment of choice in the event we have already processed payment for shipping.
Orders in the following situation cannot be canceled:
- In-transit items. The shipping carrier may take it from our fulfillment center while you cancel it, and we cannot recall the package en route.
- Bulk orders with customized speculations cannot be canceled if production has been initiated.
Before you place an order, please make sure everything works correctly.
Order processing starts within 12 hours of receipt of your payments, however, you will not be charged any fees to add additional items to your order, change items anytime prior to the order processing state.
Orders in the following situation cannot be modified:
- Customized product orders cannot be modified if customization has been initiated.
- In the event your order has already been in process, any changes or cancellations would be subject to our Return Policy.
We do not offer refunds for any reason other than it’s a wrong item upon arrival.
When you receive the scooter in the wrong color or the wrong model, just simply show us an unboxing video (with the item, packaging, shipping label, and the package box). We will report and check with our fulfillment center and shipping carrier, a new replacement will be arranged for you.
Please file a warranty claim with the shipping carrier on receipt of your package for fast response if it is severely damaged. A new replacement will be arranged depends on the situation. For slight damage/defect, we will provide all the necessary replacement parts free of charge.
So please fully inspect the item before using it on receipt of the item. This is very important. If you have any complaints or dissatisfaction, please feel free to contact us within 24 hours. It is also important to include as many details as possible by including any images and videos, in such case please email us at email@example.com for further assistance.
If the item is damaged due to improper handling or misuse, you are not eligible for any return or exchange. Please follow the instruction and keep common sense in mind, take care of the item to avoid any unexpected damage to the product.
We appreciate any feedback from you to help us improve our production workmanship, fulfillment allocation, and logistic network, to continuously provide outstanding customer satisfaction and enjoyable products to you.
Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund. If the return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. (A restocking fee may be deducted from your refund depends on the situation). If the return is rejected due to not meeting the terms of this policy, we will hold the product until you provide payment for the shipment of the product back to you. We will only hold rejected returns for 30 days from the date we receive the product back from you.
- Express shipping cost is non-refundable at all times.
- Only regular-priced items may be refunded, sale items are considered as final-sale and cannot be refunded.
Electric Ride Co. Return Terms
- To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
- Returns may be requested by sending an email to firstname.lastname@example.org with your order number.
- If your return is accepted, we’ll send you instructions on how and where to send your package.
- Items sent back to us without first requesting a return will not be accepted.
- We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
- If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
- If your order has shipped, you will be responsible for actual return shipping charges.
- Original shipping charges included in the purchase price of the product are non-refundable.
- We will refund the product price minus the applicable fees and charges.
- Refunds will be credited to the same payment method used when the original purchase was made.
- Please allow 5-10 business days for the refund to be processed once the item is delivered back to us.
- It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
- If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.
- All cancelled orders are subject to a 5% cancellation fee.
- This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
- If your order has not been shipped yet, this is the only fee you will incur.
- If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the "WARRANTY" tab on the product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product.
We do not offer exchanges. If you’d like a different item (different size / color / model, etc.) you will need to cancel or return the initial order and place a new order.
Have a question? Please contact us:
Call: +1 (888) 897 0774
We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.
Our Price Match Policy has some limitations:
- You must purchase the item from our website before requesting our Price Match Policy.
- Black Friday promotions and promotions such as rebates and "buy one, get one free" offers are not eligible.
- The item must be in stock on the competitors’ website.
- The competitor must be an online store, they may not have a retail location.
- The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.
If you want to check if we can price match a product before you place your order, please Contact Us.
The following brands are excluded from the Price Match Policy:
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.
If you have any issues with your product, please call us at +1 (888) 897 0774 or e-mail firstname.lastname@example.org and we will assist you with filing a warranty claim with the manufacturer.
AnyHill Warranty Policy
Manufacturer’s Limited Warranty
This is the manufacturer’s limited warranty (“Limited Warranty”) for the AnyHill product (“Product”). This Limited Warranty describes the service available to you in the event your Product requires warranty service. Here at AnyHill, our goal Is to provide outstanding customer service. We’re dedicated to overcoming any obstacles until every customer is satisfied.
All AnyHill e-scooter products come with the manufacturer’s limited warranty for the Product to be free of major defects in material or workmanship to the original purchaser under normal use for up to 1 year. This sheet and the original purchase receipt for the purchase of your Product are the documents defining the Limited Warranty. Please retain this document and the original purchase receipt to preserve your warranty service.
Visit www.anyhill.com for the latest contact information.
Service E-mail: email@example.com
1. Limited Warranty Period
This Limited Warranty covers all defects in material and workmanship of the Product arising or occurring as a result of your normal and ordinary use of the Product. In the event a defect covered by this Limited Warranty occurs, AnyHill will repair, send you the replacement parts or replace your Product following the terms of this Limited Warranty. The applicable period for the Limited Warranty begins from the original purchase date of the Product, and applies to the Product in the following ways:
Vehicle Body (1 year)
- Front-Wheel and Hub Motor Assembly
- Front Fork and Neck Assembly
- Battery Cabin Assembly
- Control Board Assembly
- Disc Brake
- Folding Latch
- Spring Cable
- Charge Socket
Other Components (180 days)
- Battery Charger
- Battery Pack
- Electronic Throttle
- Electronic Brake
Components Subject to Wear (90 days)
- Handlebar Grips
- Handlebar Ends
- Rear Wheel
- Front Fender
- Rear Fender
- Front Decorative Strips
- Rear Decorative Strips
- Deck Rubber Grip
- Front Fork Cover
- Safety Ring
- Reflective Stickers
- Bottom Cover (Plastic)
- Fastener Covers
- Charge Socket Cover
2. Limited Warranty Service Process
AnyHill’s online help resources are available at: http://www.anyhill.com/support. If you discover what you believe is a defect for your Product, please contact AnyHill at firstname.lastname@example.org. AnyHill’s technical support personnel are available to assist you in diagnosing and fixing any problems you may encounter in the use of your Product.
In the event we cannot help you fix the problem, you may be entitled to warranty service under this Limited Warranty. To submit your Product for warranty service under this Limited Warranty, you will be asked to provide AnyHill with:
- the proof of purchase from an authorized retailer.
- Upon verification of your eligibility, you will need to provide your name, email address, mailing address, and contact telephone number to receive a return materials authorization (“RMA”) number.
AnyHill must receive your defective Product within thirty (30) days from AnyHill’s issuance of an RMA to you. AnyHill may direct you to a designated third party for warranty repairs.
You will be responsible for the cost of shipping and insuring the shipment of your Product to AnyHill, and you assume the risk of loss in the event your Product is lost or damaged during shipment from you to AnyHill.
You must include your defective Product within the original packaging. AnyHill is not responsible for any damages caused by your improper packaging or shipment of the Product to AnyHill. An authorized service provider will inspect your Product. If AnyHill determines that the problem is not covered under the Limited Warranty, AnyHill will notify you and inform you of service or replacement alternatives that are available to you on a fee basis, or AnyHill will return your Product to you unrepaired, and in such instance, you will be responsible for the cost of shipping and insuring the shipment of your Product from AnyHill to you.
For eligible warranty claims, AnyHill will service defective Products with new or reconditioned parts of the same or similar style at no cost to you for the service. Parts replaced by AnyHill will be retained by, and become the property of AnyHill.
For eligible warranty claims, AnyHill will refund your shipping costs for sending the defective Product to AnyHill and will pay reasonable return shipping charges for the return of the Product to you.
3. Limited Warranty Eligibility
- Your service request must be received by AnyHill within the Limited Warranty Period as described in clause 1, and AnyHill must receive your Product following the Limited Warranty Service Process as described in clause 2.
- Your Product must be purchased from an authorized reseller of the Product.
- You must retain the original purchase receipt and your Limited Warranty, and provide this documentation to AnyHill to verify your warranty eligibility.
- This Limited Warranty describes the service available to you in the event your Product requires warranty service.
- Your Product must be unmodified.
4. Limited Warranty Exclusions
This Limited Warranty describes the service available to you in the event your Product requires warranty service, and you may have additional protections under your local laws. This Limited Warranty does not cover and excludes damage to your Product:
- Caused by abuse, misuse, neglect, or commercial use.
- Caused by improper charging, storage, or operation, including, without limitation, use contrary to the users’ materials, use exceeding specified height, weight, and age limits, use on stairs, walls and curbs, or any extreme sport or exhibition use.
- Caused by accident, collision, riding over obstacles, racing, fire, water submersion, high-pressure water spray, freezing, earthquake, dropping, severe oxidation, or chemical solvent corrosion.
- Caused by any repair that was unauthorized by AnyHill.
- Caused by improper packaging or mishandling during shipment to the warranty service provider.
- That is cosmetic, including, scratches, dents, and the removal of protective coatings that are designed to diminish over time unless such damage occurred due to a defect in materials.
- Caused by the use of the Product with, or any modification to the Product using, any third-party product, component, or accessory that is not sold by AnyHill.
- That does not arise from AnyHill’s product design, technology, manufacturing, or quality.
5. Liability Disclaimer and Limitation
Except to the extent prohibited by applicable law, AnyHill shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when Anyhill has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental, or consequential damages, so the above limitation or exclusion may not apply to you.
Why Buy From Us?
- We are an Authorized Dealer for all the brands we sell.
- We offer Fast and Free Shipping to the contiguous U.S. and more.
- Low Price Guarantee - we'll match or beat any authorized dealer's price.
- We offer Financing options with Klarna & Shop Pay at checkout.
- No Sales Tax or any hidden costs.
- We strive to offer the Best Customer Service in the industry.
- Guaranteed Secure Checkout – we value your privacy.
Got this scooter after about a month of comparison in cost, performance, and features. It’s portable, easy to pack up, and sleek. The ride is smooth and it's a lot of fun. The UM-1 offers great value for money and I highly recommend it.
What Our Customers Say
I bought my husband’s Nanrobot D6+ from Electric Ride Co, and I’m delighted with my purchase. GUY who assisted me was accommodating, superior customer service and quick to respond to answer all of my questions! Smoothest transaction I have ever had! He even did a price match for me. They also offer fast, Free shipping plus a bonus scooter bag. I will definitely recommend electric ride co and Guy to my friends and family who are in the market for a scooter.
I’ve had quite a few boards over the years, but I have to say the flex pro is probably the best board I’ve found for the for the price.. The build quality is unbelievable.. Also, the power of the board is unbelievable on uphill slopes… also, the hydro wheels are the best wheels for city Streets 100%
Great prices, lightning fast shipping, great customer service. Why would I purchase anywhere else? Five stars all the way.
Just bought my first e-skateboard. Exway Atlas Pro. Electric Ride Co got me set up like pros!!! Stoked!!!
I bought this for my husband, and he rides it around town to run errands all the time. He is very satisfied with the color, the design, speed, and all the lights. Overall, he said this was the best choice for him.
The electric bikes small enough to take it everywhere, I love it am always on it!.
This is my 2nd dyu bike, I had the dyu ds2 +2 vip before but this ones even smaller and has same 10 ah battery.
The bikes awesome and no custom charges shipping to uk
Guy from Electric Ride Co. helped me with my first ebike order and recommended changing it to the Himiway Escape Pro. I received it after 5-6 days and was riding around Aggieland the same day. Excellent communication and no hassle transaction. Great customer service! Thank you, Guy!
Got my Atlas Carbon 4WD about 4 days ago. From the first moment opening the box I knew this was something special and it sure is. Wow, I love it! Great distance and the nicest ride. I'm still playing with settings and dialing her in. The power band on these motors is just kick ass! Super fast and just an all round great ride. All my friends love it and it's well worth the money.
Exway, please wait at least a year before you top this model. Guy, your service was friendly and spot on. Thank you! Will keep my eyes out for your next Atlas 4x4 model.
This is a great and fun small board. The swappable battery makes range limitations disappear with a quick swap. As far as customer support I haven't seen a company keep in touch as much as Electric Ride Co., I loved the service and help. If you want a great short board look no longer.
SoverSky T7.2 trike is awesome. I have been riding almost every day since it was delivered. Assembly was easy and the trike performance is as described. Customer service from Electric Ride Company is excellent. Thank you
Electric Ride Company offered the best deal at the time for the Atlas 2WD. It is a powerful EV. I live in the mountains of North Georgia. The back roads have considerable inclines and are curvy. The performance of this thing is impressive. It does have gradient limitations but I am very impressed with what it is capable of. My next upgrade is to order the 66T wheel pulley from Exway. Also, I purchased a 13T drive pulley. This is to improve the overall torque of the 6-inch All Terrain Tires in the hopes of enhancing the experience on hilly roads.
Customer support has been really good too. I have asked several questions and received concise, informative replies in a timely manner.
Exway Flex is a great board for commuting and totally worth its value. It has enough range for daily rides and has a very customizable controller. The trucks make the ride smooth and the board goes over speed bumps comfortably. I would definitely recommend this board.
This was my first electric skateboard and I honestly cannot remember having this much fun! The design on the grip tape just adds another fun detail I really enjoyed :) Thank you again for the amazing board, communication and customer service!
Before placing an order for this scooter I had done my research and knew it's the best scooter in the market for what it offers. Electric ride Co. offers the best price possible in the market and I was thrilled to have all of my queries avswered in a timely manner. The owner of Electric ride Co. Is extremely well informed and went above and beyond to ensure I was satisfied with my purchase.
I received my scooter two weeks ago. It was shipped just one business day after I placed the order and reached me after a transit time of only 5 business days. It was very well packaged and secured with enough styrofoam. I assembled the scooter which only took 20 minutes and have been riding it since then. The scooter is extremely efficient and is very very sturdy. I am amazed at the top notch quality this product offers and the unmatched customer service Guy offered me.
I would give this product and the service an A+
I will highly recommend this website and its products after experiencing the kind of service I have experienced so far. If you're in the market for an electric ride whether for commuting or for fun and want it delivered fast and at the best possible price, Guy is your guy for it 😉
Thank you Electric Ride Co. It was great doing business with you.
I really love this bike. It meets all my requirements including portability, which was the top priority for me to pick an e-bike. I'm able to put my D11 in the front seat of my convertible car. I don't need much power and range. All I need is to load my bike in my car to get to bike routes and ride my bike for fun as well as exercise.
Here is why I give this bike a grade A. There's a steep hill in my neighborhood and I couldn't make it up with my Brompton folding bike, which is why I wanted buy a new bike. Using PAS 2 on my Fiido D11, it was very easy to get to the top of the hill maintaining 10 km/h. I didn’t even have to use PAS 3. I've seen so many folks on YouTube having a hard time riding up hills with the D11 and I don't know why.
I highly recommend this bike and received great customer service from Electric Ride Co.