*** Note: the tires on the MAX3 have been upgraded to 10" off-road pneumatic tires ***
The Captain of the Max Series
The MAX3 has a wider standing deck, upgraded 10" off-road pneumatic tires for a MAX comfortable riding experience and a new handlebar for better control. Decent speed and range with the excellent brakes and LED lights that ensure your safety.
- 17 mile range
- 18.6 mph top speed
- 15% hill grade climbing
- One-step folding design
- Wider standing deck
- Cruise & speed control
- 10" pneumatic off-road tires
- E-braking and disc braking
Premium Power Battery
With a 36V 7.5Ah battery, the MAX3 can travel up to 17 miles per charge, which is perfect for daily commuting or short distance traveling.
350W Powerful Motor
Featuring a powerful 350W rear motor, the MAX3 e-scooter can reach speeds of up to 18.6 mph and climb 15% grade hills.
Three riding modes help you maximize range and control speed for all skill levels.
We offer a free tire pump in the package to quickly fix flat tires.
10 INCH OFF-ROAD PNEUMATIC TIRES
The self-healing pneumatic tire conquer multiple punctures. Smooth and stable even over gravels.
WIDER ANTI-SLIP DECK
A wider deck delivers maximum comfort, even on bumpy roads or rough surfaces.
What's In The Box?
- Hiboy MAX3 Electric Scooter x 1
- Charging Adapter x 1
- Allen Wrench x 1
- User Manual x 1
- Inflator x 1
- Screws x 4
- RETURN POLICY
- LOW PRICE GUARANTEE
45.1 × 19.5 × 43.5 in (1146 × 495 × 1105 mm)
45.1 × 19.5 × 18.3 in (1146 × 495 × 465 mm)
10-inch pneumatic tires
40 lb (18.1 kg)
16 ~ 60 years old
Max Climbing Capability
18.6 mph (30 km/h)
17 miles (27 km)
220 lbs / 100 kg
E-braking & Disc braking
LED dual headlight + rear brake light
3 months (after a full charge)
4 ~ 6 hours
We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight. If you are shipping to Alaska, Hawaii or outside the United States and have any questions then please Contact Us.
NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.
Feel free to contact us by phone at +1 (888) 897 0774 or email us at firstname.lastname@example.org with any questions you may have.
Hiboy Shipping Info
We offer free shipping to the contiguous United States.
We offer shipping to Canada from a local warehouse for $50 per scooter. Please note that only the S2, S2 Pro and S2 Max are avalable for shipping to Canada. There are no customs duties/taxes applicable.
Orders will be processed within 1-3 working days.
Shipping transit time is usually 1-5 working days. We ship with UPS, USPS or FedEx.
Shipping Not Available to:
- P.O. Boxes
- APO Addresses
- Hawaii / Alaska
- Puerto Rico
- Military District
- Virgin Islands
- Addresses outside the continental U.S and Canada.
- Most deliveries occur between 8AM and 8PM and, if signature is required, must be signed for.
- You can cancel your order before the package has shipped. However, you need to pay an extra $50 - $80 shipping fee for canceling your order if the package has been shipped out.
- If delivery fails due to the customer's wrong shipping address, the customer needs to pay an extra $50 - $80.
- Refused packages (except items damaged during transit) will be charged a 10% restocking fee.
Although we take every reasonable precaution to ensure that our products are well packaged, damage may still occur during shipment from our warehouse to your destination. If your product is damaged in transit, please notify us and the shipping company immediately. Freight-related damage must be reported to the freight company and to us within 7 days of receipt of the shipment. Take pictures of the damage and ask the shipping company for a confirmation or claim number. You can send an e-mail to email@example.com. Do not throw away the original packaging.
Electric Ride Co. Shipping Process
- As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
- As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via e-mail.
- If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
- If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
- We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
- If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at firstname.lastname@example.org
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Freight LTL Shipments
- Note: Only applies to certain products such as large scooters.
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am - 12pm or 12pm - 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery
- Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:
- Carton damage requires visual inspection of contents of the unit.
- We recommend immediate inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify us immediately by sending an e-mail with photos to firstname.lastname@example.org
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier.
- Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify us immediately by sending an e-mail with photos to email@example.com
Have a question? Please contact us:
Call: +1 (888) 897 0774
Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.
For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.
Hiboy Return Policy
At Hiboy, customer satisfaction is always our top priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
30-Days Return Period: Any new / undamaged / unused product purchased from Hiboy may be returned for up to 30 days after the original delivery date.
Up to 12-month warranty: We offer 12 months for the scooter and 6 months for the battery and motor. We take care of quality-related issues with REPLACEMENT PARTS.
Lifetime Technical Support: If you have any questions about your purchase, please feel free to reach us directly and we will gladly assist you!
If you are unsatisfied with your purchase, Hiboy’s return policy allows you to return the product purchased on the Authorization channel within 30 days counting from the date of receipt of delivery.
Please contact us at firstname.lastname@example.org for return address or return label. The customer is responsible for the return shipping cost of the package and it must be returned by the customer.
Once the returned item arrives back in Hiboy's warehouse for inspection, the refund or exchange process will begin.
All accessories and spare scooter parts (including seats) can not be returned.
30 Days Return Policy
Return has to include all accessories?
Return requires original packaging?
When do we execute the refund?
Upon receipt of the returned package (if the customer returns the product to our warehouse)
When do we execute the replacement?
Upon receipt of the returned package (if the customer returns the product to our warehouse)
Refunds for delivery costs
1. For non-defective products / no-longer needed products, buyer is responsible for return shipping costs. We will deduct the shipping fee $50-$200/pc when we are making a refund.
Refund time limit
We will not be able to offer a full refund after 30 days. The refund would be 10%-50%, it depends on the actual problem and situation. Shipping fee can not be refunded.
Return RMA validity
30 days (from the date the RMA was created)
A Return Merchandise Authorization (RMA) must be requested from Hiboy within 30 days from the date of receipt of shipment. To request an RMA, contact email@example.com
Returns may be rejected at the customer’s cost if items do not meet the above requirements.
Accept exchange or return
Receive wrong goods
Accept exchange or return
Damaged or missing accessories
Provide photo to get the right accessories free
The package cannot be delivered or missing
Accept resend or refund after carrier case opened.
The customer cancels the order before the package is shipped
Accept full refund
About refund difference price
1. If a lower price is available on the Hiboy website due to promotional activities, Hiboy may not refund the price difference.
The customer provides the wrong delivery address
The customer needs to pay an extra $50-$100 to resend the package.
The customer refuses to accept the package due to non-quality issues or does not want the package
We will deduct the shipping fee $50-$80 when we are making a refund or the customer needs to pay an extra $50-$100 for resend.
For different time periods
1. Within 30 days: we will deduct the original shipping fee of $50-80/unit and the return shipping fee of $50-80/unit when we are making a refund for non-defective products / no-longer needed products.
2. 31-120 days: The refund would be 10%-50% depending on the actual problem and situation. Shipping fee can not be refunded.
3. Over 120 days: Refunds are not acceptable; We can help exchange for a refurbished one and will charge a certain balance depending on the use of the product.
For returned items or items for exchange, we will need 3-6 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Credit card refunds: Between 7-14 business days
Express shipping cost is non-refundable.
We don't refund after your order has shipped out.
Customer should keep the original box or provide a similar box. Or pay extra $60-$100 to get a box from Hiboy.
Electric Ride Co. Return Terms
- To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
- Returns may be requested by sending an email to firstname.lastname@example.org with your order number.
- If your return is accepted, we’ll send you instructions on how and where to send your package.
- Items sent back to us without first requesting a return will not be accepted.
- We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
- If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
- If your order has shipped, you will be responsible for actual return shipping charges.
- Original shipping charges included in the purchase price of the product are non-refundable.
- We will refund the product price minus the applicable fees and charges.
- Refunds will be credited to the same payment method used when the original purchase was made.
- Please allow 5-10 business days for the refund to be processed once the item is delivered back to us.
- It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
- If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.
- All cancelled orders are subject to a 5% cancellation fee.
- This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
- If your order has not been shipped yet, this is the only fee you will incur.
- If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the "WARRANTY" tab on the product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product.
We do not offer exchanges. If you’d like a different item (different size / color / model, etc.) you will need to cancel or return the initial order and place a new order.
Have a question? Please contact us:
Call: +1 (888) 897 0774
We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.
Our Price Match Policy has some limitations:
- You must purchase the item from our website before requesting our Price Match Policy.
- Black Friday promotions and promotions such as rebates and "buy one, get one free" offers are not eligible.
- The item must be in stock on the competitors’ website.
- The competitor must be an online store, they may not have a retail location.
- The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.
If you want to check if we can price match a product before you place your order, please Contact Us.
The following brands are excluded from the Price Match Policy:
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.
If you have any issues with your product, please call us at +1 (888) 897 0774 or e-mail firstname.lastname@example.org and we will assist you with filing a warranty claim with the manufacturer.
Hiboy Warranty Policy
12 Month Warranty
All Hiboy products are covered under our manufacturer's 1-year all-inclusive warranty for the original owner against all manufacturing defects (The warranty period of accessories is separately stipulated).
For most of the parts, it is a 12-month warranty. For some components like the motor and battery, it is a 6-month warranty.
Warranty Target Audience
- All quality-related defects on items sold directly by Hiboy or Hiboy’s authorized resellers are covered by an extensive warranty.
- Quality-related warranty claims on purchases made through Hiboy's authorized distributors and retailers, such as Walmart and Amazon, are handled through Hiboy.
Hiboy provides a 6-month prorated warranty for batteries.
- During first 6-months of service – A defective battery will be repaired or replaced at no cost to the customer. The warranty period for a repaired or replaced battery or motor remains unchanged based on the original purchase date.
- After the first 6-Months of service – Hiboy offers discounts for customers to buy new batteries.Batteries purchased will have a new 6-Month warranty based on the purchase date.
- No cash reimbursement will be made.
- Batteries can be assessed and found defective directly by Hiboy.
This Limited Warranty does not cover
- Warranty service will not be honored if the damage is caused by a human.
- Warranty service will be honored if the damage is not caused by a human.
All claims to this warranty must be submitted to email@example.com. Proof of purchase and photos or videos of the damaged product are required with any warranty request. Before making a warranty claim, we suggest that you contact us at firstname.lastname@example.org as there may be a simple fix for your problem. Valid warranty claims will be processed through Hiboy within 1 year (The accessories is 6-months) of initial purchase.
Hiboy will not replace any part without first seeing photos or video of the damaged product. Customers need to provide us with evidence by email.
Shipping Damage Claims
In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact email@example.com and provide us with photo or video proof.
NOTICE: we will not accept Shipping Damage Claims later than 7 days from receipt of products.
For repair services, Hiboy will only provide free replacement parts.
All free accessories will not participate in the replacement or compensation for scratches during transportation.
Limitation of Damages
Except to the extent prohibited by applicable law, Hiboy shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when Hiboy has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Why Buy From Us?
- We are an Authorized Dealer for all the brands we sell.
- We offer Fast and Free Shipping to the contiguous U.S. and more.
- Low Price Guarantee - we'll match or beat any authorized dealer's price.
- We offer Financing options with Klarna & Shop Pay at checkout.
- No Sales Tax or any hidden costs.
- We strive to offer the Best Customer Service in the industry.
- Guaranteed Secure Checkout – we value your privacy.
What Our Customers Say
I bought my husband’s Nanrobot D6+ from Electric Ride Co, and I’m delighted with my purchase. GUY who assisted me was accommodating, superior customer service and quick to respond to answer all of my questions! Smoothest transaction I have ever had! He even did a price match for me. They also offer fast, Free shipping plus a bonus scooter bag. I will definitely recommend electric ride co and Guy to my friends and family who are in the market for a scooter.
I’ve had quite a few boards over the years, but I have to say the flex pro is probably the best board I’ve found for the for the price.. The build quality is unbelievable.. Also, the power of the board is unbelievable on uphill slopes… also, the hydro wheels are the best wheels for city Streets 100%
Great prices, lightning fast shipping, great customer service. Why would I purchase anywhere else? Five stars all the way.
Just bought my first e-skateboard. Exway Atlas Pro. Electric Ride Co got me set up like pros!!! Stoked!!!
I bought this for my husband, and he rides it around town to run errands all the time. He is very satisfied with the color, the design, speed, and all the lights. Overall, he said this was the best choice for him.
The electric bikes small enough to take it everywhere, I love it am always on it!.
This is my 2nd dyu bike, I had the dyu ds2 +2 vip before but this ones even smaller and has same 10 ah battery.
The bikes awesome and no custom charges shipping to uk
Guy from Electric Ride Co. helped me with my first ebike order and recommended changing it to the Himiway Escape Pro. I received it after 5-6 days and was riding around Aggieland the same day. Excellent communication and no hassle transaction. Great customer service! Thank you, Guy!
Got my Atlas Carbon 4WD about 4 days ago. From the first moment opening the box I knew this was something special and it sure is. Wow, I love it! Great distance and the nicest ride. I'm still playing with settings and dialing her in. The power band on these motors is just kick ass! Super fast and just an all round great ride. All my friends love it and it's well worth the money.
Exway, please wait at least a year before you top this model. Guy, your service was friendly and spot on. Thank you! Will keep my eyes out for your next Atlas 4x4 model.
This is a great and fun small board. The swappable battery makes range limitations disappear with a quick swap. As far as customer support I haven't seen a company keep in touch as much as Electric Ride Co., I loved the service and help. If you want a great short board look no longer.
SoverSky T7.2 trike is awesome. I have been riding almost every day since it was delivered. Assembly was easy and the trike performance is as described. Customer service from Electric Ride Company is excellent. Thank you
Electric Ride Company offered the best deal at the time for the Atlas 2WD. It is a powerful EV. I live in the mountains of North Georgia. The back roads have considerable inclines and are curvy. The performance of this thing is impressive. It does have gradient limitations but I am very impressed with what it is capable of. My next upgrade is to order the 66T wheel pulley from Exway. Also, I purchased a 13T drive pulley. This is to improve the overall torque of the 6-inch All Terrain Tires in the hopes of enhancing the experience on hilly roads.
Customer support has been really good too. I have asked several questions and received concise, informative replies in a timely manner.
Exway Flex is a great board for commuting and totally worth its value. It has enough range for daily rides and has a very customizable controller. The trucks make the ride smooth and the board goes over speed bumps comfortably. I would definitely recommend this board.
This was my first electric skateboard and I honestly cannot remember having this much fun! The design on the grip tape just adds another fun detail I really enjoyed :) Thank you again for the amazing board, communication and customer service!
Before placing an order for this scooter I had done my research and knew it's the best scooter in the market for what it offers. Electric ride Co. offers the best price possible in the market and I was thrilled to have all of my queries avswered in a timely manner. The owner of Electric ride Co. Is extremely well informed and went above and beyond to ensure I was satisfied with my purchase.
I received my scooter two weeks ago. It was shipped just one business day after I placed the order and reached me after a transit time of only 5 business days. It was very well packaged and secured with enough styrofoam. I assembled the scooter which only took 20 minutes and have been riding it since then. The scooter is extremely efficient and is very very sturdy. I am amazed at the top notch quality this product offers and the unmatched customer service Guy offered me.
I would give this product and the service an A+
I will highly recommend this website and its products after experiencing the kind of service I have experienced so far. If you're in the market for an electric ride whether for commuting or for fun and want it delivered fast and at the best possible price, Guy is your guy for it 😉
Thank you Electric Ride Co. It was great doing business with you.
I really love this bike. It meets all my requirements including portability, which was the top priority for me to pick an e-bike. I'm able to put my D11 in the front seat of my convertible car. I don't need much power and range. All I need is to load my bike in my car to get to bike routes and ride my bike for fun as well as exercise.
Here is why I give this bike a grade A. There's a steep hill in my neighborhood and I couldn't make it up with my Brompton folding bike, which is why I wanted buy a new bike. Using PAS 2 on my Fiido D11, it was very easy to get to the top of the hill maintaining 10 km/h. I didn’t even have to use PAS 3. I've seen so many folks on YouTube having a hard time riding up hills with the D11 and I don't know why.
I highly recommend this bike and received great customer service from Electric Ride Co.