EUNORAU E-FAT-STEP 48V 12.5Ah/17.5Ah 500W Folding Step-Thru Electric Bike

  • Sale
  • $1,399.00
  • Regular price $1,549.00

  • LIMITED TIME FLASH SALE! UNLOCK DISCOUNT CODE to get Extra $69.95 Off
  • FAST & FREE SHIPPING to contiguous United States & more countries (details in shipping tab below)
  • LOW PRICE GUARANTEE we'll match or beat any authorized dealer's price (conditions apply)
  • FINANCING AVAILABLE with Klarna & Shop Pay at checkout
  • NO SALES TAX or any hidden costs
  • AUTHORIZED DEALER for all brands we sell
  • HAVE A QUESTION? Call us at +1 (888) 897 0774

EUNORAU E-FAT-STEP

EUNORAU electric bikes make going further, exploring more, and being free possible.

Take A Closer Look

This is what makes the EUNORAU E-FAT-STEP the best in its class.

500W REAR-MOUNTED MOTOR

A fat hub motor in the Rear wheel can crank out a continuous 500 watts of power with the ability to ratchet things up to over 750 peak watts of power for hill climbs and quicker acceleration. This motor has 80 Newton meters of torque.

12.5AH HIGH CAPACITY BATTERY

Running on a 48-volt system, as well as a 12.5Ah battery, this e-bike can reach up to an estimated max range of 40 miles (64 km) with pedal assist. The locking removable battery located beneath the bike’s saddle, not only keeps the centre of gravity low and overall weight well-balanced, but also makes it convenient and easy to charge.

INTEGRATED HEADLIGHT

Every time the brakes are applied, the brake light will be activated through the main battery pack.

INTEGRATED BRAKE TAILLIGHT

Every time the brakes are applied, the brake light will be activated through the main battery pack.

160 MM DISC BRAKE

These brakes are sensitive, but provide efficient and ample force when braking. When riding in harsh conditions; they are swift, and can be relied upon to ensure your safety (*Upgraded Version: 160 MM Hydraulic Disc Brake).

CHAIN WHEEL WITH COVER

The double-sided aluminum bash guard on this model helps protect the chain ring teeth from strikes, while also keeping the chain locked firmly into place. There is also a built in chain guide to reduce the chances of derailing.

FOLDABLE FRAME

Having a folding feature on the main frame tube and telescoping stem, the bike is able to fold, and be stored away.

COMPACT YET CLEAR DISPLAY

Compact yet clear backlight display makes your eyes get all information immediately, like battery capacity, time, pedal assist level, speed, range. Simple is always great.

COMFORTABLE SADDLE

Every fancy-memory of riding should have one comfortable saddle, Must-have makes your long-trip riding with less fatigue, more enjoyment.

Dimensions

Review Video

Note: the below video is for the E-FAT-MN which has similar specs to the E-FAT-STEP.

SPECIFICATIONS
  • Battery: 48V/12.5Ah
  • Range: 40-50 Miles
  • Motor: 48V/500W Brushless DC hub motor HIGH TORQUE installed in rear wheel
  • Total Payload Capacity: 330 lbs
  • Recommended Rider Heights: 5'6" ~ 6'1"
  • Maximum Speed: 20MPH
  • Charger: US standard 2.0 A smart charger
  • Controller: 48V / 20A
  • Display: K-LCD5 Panel
  • Weight: 63.6 lbs
  • Pedal Assist Intelligent: 0~5 level pedal assist
  • Box Dimensions: (cm) 98 L x 48 W x 72 H

Components

  • Tires: Tires 20 x 4.0
  • Brake lever: Promax Mechanic Disc Lever with motor cutoff switch
  • Rear Light: Integrated Brake Tallight
  • Freewheel: Shimano 7 speed gear shift system
  • Brake: Promax 160 MM Disc Brake (or Hydraulic Disc Brakes)
  • Throttle: Thumb Throttle
  • Crank: 170mm forged Aluminum Alloy
  • Gearing: 7 Speed 1x7 Shimano Altus Rear Derailleur
  • Frame Material: Aluminum Alloy
  • Stem: Telescoping Height, 260mm Base with 140mm Extension, 10mm Spacer, 25.4mm Clamp Diameter
  • Pedal: High-Quality Folding Nylon Pedals
  • Front Light: LED Light
  • Saddle: Comfortable Saddle
  • Tool: Included
  • Sprocket: 48T chain-wheel crank
  • Rims: 20inch Black Alloy

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

EUNORAU E-FAT-STEP

EUNORAU electric bikes make going further, exploring more, and being free possible.

Take A Closer Look

This is what makes the EUNORAU E-FAT-STEP the best in its class.

500W REAR-MOUNTED MOTOR

A fat hub motor in the Rear wheel can crank out a continuous 500 watts of power with the ability to ratchet things up to over 750 peak watts of power for hill climbs and quicker acceleration. This motor has 80 Newton meters of torque.

12.5AH HIGH CAPACITY BATTERY

Running on a 48-volt system, as well as a 12.5Ah battery, this e-bike can reach up to an estimated max range of 40 miles (64 km) with pedal assist. The locking removable battery located beneath the bike’s saddle, not only keeps the centre of gravity low and overall weight well-balanced, but also makes it convenient and easy to charge.

INTEGRATED HEADLIGHT

Every time the brakes are applied, the brake light will be activated through the main battery pack.

INTEGRATED BRAKE TAILLIGHT

Every time the brakes are applied, the brake light will be activated through the main battery pack.

160 MM DISC BRAKE

These brakes are sensitive, but provide efficient and ample force when braking. When riding in harsh conditions; they are swift, and can be relied upon to ensure your safety (*Upgraded Version: 160 MM Hydraulic Disc Brake).

CHAIN WHEEL WITH COVER

The double-sided aluminum bash guard on this model helps protect the chain ring teeth from strikes, while also keeping the chain locked firmly into place. There is also a built in chain guide to reduce the chances of derailing.

FOLDABLE FRAME

Having a folding feature on the main frame tube and telescoping stem, the bike is able to fold, and be stored away.

COMPACT YET CLEAR DISPLAY

Compact yet clear backlight display makes your eyes get all information immediately, like battery capacity, time, pedal assist level, speed, range. Simple is always great.

COMFORTABLE SADDLE

Every fancy-memory of riding should have one comfortable saddle, Must-have makes your long-trip riding with less fatigue, more enjoyment.

Dimensions

Review Video

Note: the below video is for the E-FAT-MN which has similar specs to the E-FAT-STEP.

  • Battery: 48V/12.5Ah
  • Range: 40-50 Miles
  • Motor: 48V/500W Brushless DC hub motor HIGH TORQUE installed in rear wheel
  • Total Payload Capacity: 330 lbs
  • Recommended Rider Heights: 5'6" ~ 6'1"
  • Maximum Speed: 20MPH
  • Charger: US standard 2.0 A smart charger
  • Controller: 48V / 20A
  • Display: K-LCD5 Panel
  • Weight: 63.6 lbs
  • Pedal Assist Intelligent: 0~5 level pedal assist
  • Box Dimensions: (cm) 98 L x 48 W x 72 H

Components

  • Tires: Tires 20 x 4.0
  • Brake lever: Promax Mechanic Disc Lever with motor cutoff switch
  • Rear Light: Integrated Brake Tallight
  • Freewheel: Shimano 7 speed gear shift system
  • Brake: Promax 160 MM Disc Brake (or Hydraulic Disc Brakes)
  • Throttle: Thumb Throttle
  • Crank: 170mm forged Aluminum Alloy
  • Gearing: 7 Speed 1x7 Shimano Altus Rear Derailleur
  • Frame Material: Aluminum Alloy
  • Stem: Telescoping Height, 260mm Base with 140mm Extension, 10mm Spacer, 25.4mm Clamp Diameter
  • Pedal: High-Quality Folding Nylon Pedals
  • Front Light: LED Light
  • Saddle: Comfortable Saddle
  • Tool: Included
  • Sprocket: 48T chain-wheel crank
  • Rims: 20inch Black Alloy

We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight.

NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.

Feel free to contact us by phone at +1 (888) 897 0774 or email us at info@electricrideco.com with any questions you may have.

Eunorau Shipping Info

United States

Electric bikes ship to the lower 48 States with Free Shipping by Fedex/UPS from warehouse in Las Vegas. Estimated delivery time is 5-7 business days.

Canada

Electric bikes ship to Canada by UPS for $100 (including duties and taxes) from warehouses in Toronto & Vancouver. Estimated delivery time is 7-15 days and there are no customs duties or taxes involved.

Other Countries

Please Contact Us for information on shipping options and costs for other countries.


Electric Ride Co. Shipping Process

Shipping Process

Order Confirmation

  • As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
  • If your item is on backorder or unavailable, we will reach out to you via e-mail.
  • If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.

Order Shipment

  • If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
  • We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
  • If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at support@electricrideco.com

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will assist.

Freight LTL Shipments

  • Note: Only applies to certain products such as large scooters.
  • When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
  • You need to be at the delivery address during the delivery window to receive and sign for the item. 
  • The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am - 12pm or 12pm - 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame. 
  • Please make sure the phone number you entered at checkout is a good number to contact you at.
  • Don't screen your calls until your item has been delivered. 
  • The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
  • Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery
  1. Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:
  • Carton damage requires visual inspection of contents of the unit. 
  • We recommend immediate inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork, take photos of the damage, and notify us immediately by sending an e-mail with photos to support@electricrideco.com
  • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
  • Contents must be inspected within 48 hours of arrival and actual damage reported to support@electricrideco.com

    Contact Us

    Have a question? Please contact us:

    E-mail: info@electricrideco.com
    Call: +1 (888) 897 0774

    Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.

    Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.

    For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.

    EUNORAU Return Policy

    Cancellation

    We accept order cancellation before the product is shipped or produced. If the order is canceled you will get the full refund. We cannot cancel the order if the product is already shipped out. For rejection, we have to refund you after deducting the shipping cost.

    Returns

    We accept returns on products. Customers have the right to apply for return within 7 days after receipt. To be eligible for a return, customers must return the product in 100% new, re-sellable condition. Merchandise is not eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in any way. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging. Customer must initiate return shipment of the merchandise within 7 days of the purchase date and pay for the shipping cost to EUNORAU’s warehouses located in the US/AU/EU/UK. We will finish the inspection within 5 days after receipt of the product. If the returned products are not in original condition, we will refuse a refund. If the returned products are in original condition, we will agree to refund the paid amount.

    Refunds

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds

    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@electricrideco.com.

    Please contact our Customer Service at support@electricrideco.com to get the return address.


    Electric Ride Co. Return Terms

    • To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
    • Returns may be requested by sending an email to support@electricrideco.com with your order number.
    • If your return is accepted, we’ll send you instructions on how and where to send your package.
    • Items sent back to us without first requesting a return will not be accepted.
    • We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
    • If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
    • If your order has shipped, you will be responsible for actual return shipping charges.
    • Original shipping charges included in the purchase price of the product are non-refundable.
    • We will refund the product price minus the applicable fees and charges.
    • Refunds will be credited to the same payment method used when the original purchase was made.
    • Please allow 5 business days for the refund to be processed once the item is delivered back to us.

     Additional Information

    • It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
    • If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.

    Cancellations

    • All cancelled orders are subject to a 5% cancellation fee.
    • This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
    • If your order has not been shipped yet, this is the only fee you will incur.
    • If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

    Damages

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will address the issue.

    Defective Merchandise

    All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the "WARRANTY" tab on the product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product.

    Please note that for returns of defective products, it is the customer's responsibility to repackage the product in the original packaging. Please make sure to keep the original packaging even if it has been damaged as the packaging can be patched up. If the customer has thrown away the original packaging then it is the customer's responsibility to repackage the product at their own cost.

    Some of our suppliers may refuse returns if the original packaging has been thrown away.

    Incorrect Product Specifications and/or Pictures

    Product specifications are provided to us by our manufacturers and may not always be correct. Products may also vary from the displayed pictures, usually due to product improvements over time. Electric Ride Co. is not responsible for original or return shipping fees should the specs or pictures be different than the actual item. Please contact us if you need to confirm anything specific about the item before placing your order.

    Exchanges

    We do not offer exchanges. If you’d like a different item you will need to return the initial order and place a new order.

    Contact Us

    Have a question? Please contact us:

    E-mail: info@electricrideco.com
    Call: +1 (888) 897 0774

    We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.

    We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well.

    To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.

    Our Price Match Policy has some limitations:
    • You must purchase the item from our website before requesting our Price Match Policy.
    • Black Friday promotions and promotions such as rebates and "buy one, get one free" offers are not eligible.
    • The item must be in stock on the competitors’ website.
    • The competitor must be an online store, they may not have a retail location.
    • The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
    • The competitor must be an Authorized Retailer of the product in question.
    • The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.

    If you want to check if we can price match a product before you place your order, please Contact Us.

    The following brands are excluded from the Price Match Policy:

    Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.

    If you have any issues with your product, please call us at +1 (888) 897 0774 or e-mail support@electricrideco.com and we will assist you with filing a warranty claim with the manufacturer.

    EUNORAU Warranty Policy

    Limited One Year Warranty

    • All EUNORAU bikes are covered under our manufacturer's one-year all-inclusive warranty for the original owner against all manufacturing defects (All free Accessories are not covered by warranty service).

    Warranty Period & Target Audience

    • The warranty would be registered automatically when the initial purchaser ordered it in the online shop. So the warranty is under the INITIAL PURCHASER and the one-year warranty would be started since the initial owner has received it.

    • As for the warranty transfer, the ebike transfer can only enjoy the warranty when the following two conditions are met at the same time:

    • The one-year package hasn't expired since the initial owner has received it.

    • You have the initial owner's name & the initial order number.

    Covered Products

    • EUNORAU will replace any component that is deemed to be defective or damaged (including damage incurred during shipment) without user error. The warranty covers the listed products and follows the terms below:

    Frame
    • EUNORAU ebike frames are covered by a replacement warranty for one year.

    • This warranty includes a replacement frame only. Labor charges to changeover parts to replacement frames are not included. Changeover labor must be performed by an authorized EUNORAU.

    • EUNORAU reserves the right to use scratch and dent stock when replacing a frame under this warranty. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at the discretion of EUNORAU.

    • Frame issues that are excluded from this warranty include but are not limited to:

    1. Corrosion

    2. Paint fade, scratches, impact marks

    3. Impact damage

    4. Non-reversible modification (drilling/welding)

    5. Chain guard mount to the frame if applicable

    Batteries
    • EUNORAU batteries are covered by a one-year prorated warranty.

    • During one year of service – A defective battery will be repaired or replaced at no cost to the customer. The warranty period for a repaired or replaced battery remains unchanged based on the original purchase date.

    • After the first year of service – A prorated credit, based on months of service, will be applied toward the purchase of a new battery. Batteries purchased at pro-rated cost will have a new one-year warranty based on the pro-rated purchase date.

    • No cash reimbursement will be made.

    • Batteries can be assessed and found defective directly by EUNORAU only.

    This Limited Warranty does not cover:

    • Ordinary wear and tear not the result of defects in workmanship or materials. Wear and tear can be assessed by EUNORAU. Parts not typically covered include but are not limited to:

    1. Brake Pads

    2. Rotors

    3. Spokes

    4. Tires/Tubes

    5. Chains

    6. Chain Rings

    7. Cassettes

    8. Crankset

    • Parts compromised due to corrosion due to the elements (moisture, heat, etc).

    • Damage or deterioration of the surface finish, appearance, or aesthetics of the product.

    • Frame, forks, handlebar, seat post, saddle, brakes, lights, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors, and hardware. Warranty within one week after receiving the goods. Parts damaged during use after seven days need to be charged.

    • Labor charges for part replacement or changeover.

    • Defects or damage resulting from accident, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress.

    • Scratches, dents, and cosmetic damage not caused by EUNORAU.

    • The product that has the serial number or the bar code removed, defaced, damaged, altered, or made illegible.

    • Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by EUNORAU with the Products.

    • Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from Assembly Instructions & Owners Manual.

    • Defects or damage resulting from external causes, such as collision, fire, flooding, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source.

    • In addition, with respect to the battery, this Limited Warranty does not cover defects or damage:

    • Caused by charging by a battery charger not intended or appropriate for use with the Battery or the improper use of a battery charger;

    • Where any of the seals on the battery are broken or show evidence of tampering;

    • Where the Battery has been used in equipment other than the Bike for which it is specified;

    • Parts & Components

    • Original EUNORAU parts & components are covered by a one-year limited warranty (When all the spare parts for the warranty are sent to the customer, the customer needs to bear the freight).

    Claims Process

    1. Warranty Claims

    All claims to this warranty can be submitted to support@elecrtricrideco.com. Proof of purchase and photos or videos of the damaged product are required with any warranty request. Before making a warranty claim, we suggest that you contact us as there may be a simple fix for your problem. Valid warranty claims will be processed through EUNORAU within one year of initial purchase.

    EUNORAU will not replace any part without first seeing photos or video of the damaged product. Customers need to provide us with evidence by email.

    1. Shipping Damage Claims

    In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact support@elecrtricrideco.com and provide us with photo or video proof.

    All free accessories will not participate in the replacement or compensation if they cause scratches during transportation.

    NOTICE: we will not accept Shipping Damage Claims later than 7 days from receipt of products.

    Repair Service

    For offline bicycle store repair services, EUNORAU will only provide free replacement parts. We do not reimburse any labor costs produced in the repair service.