- The R1 comes with a high-tech torque sensor, which delivers a smoother and more comfortable pedal assist than a speed sensor. It also saves more battery power.
- The removable battery provides two options for charging – keep the battery in or take it out. There is also an anti-theft lock.
- 25-38 Miles per charge in pedal assist mode
- Top speed of 15.5 mph
- 36V 5Ah lithium-ion battery
- 20 Inch electric city bike
- Note: The R1 has pedal assist mode but no pure electric drive mode.
Take A Closer Look
FRONT-WHEEL DOUBLE SPRING SUSPENSION
The R1 has dual-spring shock absorbers, allowing you to ride comfortably on bumpy roads.
6061 ALUMINUM ALLOY FRAME
The R1's aluminum alloy frame makes the whole body very light and resistant to corrosion and rust.
Rear disc brakes greatly shorten braking distance and ensure safety.
ADJUSTABLE SEAT HEIGHT
The height-adjustable seat is suitable for different heights.
DISC BRAKE LOCK
You don't have to worry about your R1 being ridden away as it is equipped with a disc brake lock.
ADVANCED BATTERY DESIGN
The R1 battery is integrated in the seat tube which gives the bike a clean look. Moreover, the battery is very powerful and it has strong endurance.
- A -- Total Length: 59'' (150cm)
- B -- Handlebar Height: 43.3'' (110cm)
- C -- Wheelbase: 39.3'' (100cm)
- D -- Maximum Seat Height: 23.6'' (60cm)
- E -- Minimum Seat Height: 20'' (50cm)
- F -- Top Tube Length: 27.5'' (70cm)
- G -- Standover Height: 23.6'' (60cm)
- H -- Wheel Diameter: 20'' (50cm)
- RETURN POLICY
- LOW PRICE GUARANTEE
Appearance & Size
- Frame Material: Aluminum
- Foldable Size: 1530*220*720 mm
- Spread Size: 1530*570*1140 mm
- Package Size: 1290*260*635 mm
- Wheel Hub Size: 20 Inch
- Frame Color: Black, Silver, Blue
- Pedals’ Ground Clearance: 130 mm
- Net Weight: 45.5 lb（20.1 kg)
- Max Loading: 330 lb(150 kg)
- Riding speed: 13.3 Mph(20 km/h)
- Max speed: 15.5 Mph(25 km/h)
- Power Consumption per 100km: 1.1 KWh
- PedalAssist Mode: 25-38 Miles
- Uphill Grade: 15 °
- Waterproof Level: IP54
- Temperature: -10 to 45 ℃
- Battery Type: Lithium Ion Battery
- Battery Capacity: 5Ah
- Battery Rated Voltage: DC36V
- Charging Voltage: DC42V
- Charger Input Voltage: AC220V
- Motor Rated Power: 250 W
- Charging Time: 3--4H
- Motor Rated Speed: 280 r/min
- Controller Under-Voltage Value: 31±1V
- Current Limit Value: 15±1A
- Battery Fuse: Main Fuse 30A Secondary Fuse 10A
- Motor Rated Voltage: 36V
- Motor Type: Brushless D.C.Motor
- Anti-thef System: No
- Smart App Control: No
- Sensor: Toque Sensor
- Brake Mode: Front & Rear Dual Disc Brakes
- Personalized Sticker: Support
- Front Light: Yes
- Rear Light: Yes
- Seat Height: Adjustable Seat Tube Battery
We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight. If you are shipping to Alaska, Hawaii or outside the United States and have any questions then please Contact Us.
NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.
DYU Shipping Info
Order processing time is 1-2 business days.
Free shipping from California warehouse to contiguous United States: 2-7 business days.
Shipping from California warehouse to some locations in Canada is free and some locations require an additional shipping cost. Please Contact Us first to check before placing your order.
Customer is responsible for customs duties and taxes.
Electric Ride Co. Shipping Process
- As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
- As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via e-mail.
- If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
- If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
- We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
- If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at firstname.lastname@example.org
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Freight LTL Shipments
- Note: Only applies to certain products such as large scooters.
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am - 12pm or 12pm - 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery
- Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:
- Carton damage requires visual inspection of contents of the unit.
- We recommend immediate inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork, take photos of the damage, and notify us immediately by sending an e-mail with photos to firstname.lastname@example.org
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier.
Have a question? Please contact us:
Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.
For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.
DYU Return Policy
Order Change & Cancellation
Any ebike order change such as change of address or exchange of items after shipment will be charged $80 as a change fee. As the address can't be changed once shipped, we have to return the package and reship it.
All cancellations need to be done by e-mailing email@example.com.
For non-quality issues, no replacements are possible after 14 days of receiving the product.
To be eligible for a replacement, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it. The mileage on the LCD screen must be less than 10 miles.
For the request of model replacement within 14 days of receiving the product, you will be responsible for paying for shipping both ways, which is $300 in total (shipping cost of returning the received model: $150, shipping cost of delivering the new model: $150). After 14 days, bikes are not allowed to be replaced under any conditions.
Ebikes from DYU are under FREE returns within 14 days of delivery. To return an ebike that is not defective or damaged, please e-mail firstname.lastname@example.org. We do not provide product returns after 14 days.
The ebike must have less than 10 miles on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must be in the same packaging and condition that you receive it and must include all items that were inside the box (charger, keys, hardware, etc.). You must receive prior authorization and we will provide a prepaid return shipping label. Any warranty issues must be resolved prior to processing a return.
Before a return is sent, the customer must have written approval of said return by DYU. If a customer sends a return without written consent of DYU, a refund will not be issued and the customer will have to pay for shipping to get the item returned, or sacrifice the item.
For returns agreed by DYU, please ship the bike after receiving the notification and shipping label provided by DYU. Or, if you decide to ship the bike by yourself, please do send us a notification with the tracking number after shipping any items for return. Once we received the item, we will either replace the item or give you a refund. This will be issued in 2 days.
Non-returnable items include but are not limited to:
- Used Products
- All accessories
- Special orders
- Gift cards and gifted orders
- Used items except in EXTREME cases of breakage/malfunction
Electric Ride Co. Return Terms
- To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
- Returns may be requested by sending an email to email@example.com with your order number.
- If your return is accepted, we’ll send you instructions on how and where to send your package.
- Items sent back to us without first requesting a return will not be accepted.
- We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
- If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
- If your order has shipped, you will be responsible for actual return shipping charges.
- Original shipping charges included in the purchase price of the product are non-refundable.
- We will refund the product price minus the applicable fees and charges.
- Refunds will be credited to the same payment method used when the original purchase was made.
- Please allow 5-10 business days for the refund to be processed once the item is delivered back to us.
- It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
- If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.
- All cancelled orders are subject to a 5% cancellation fee.
- This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
- If your order has not been shipped yet, this is the only fee you will incur.
- If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the "WARRANTY" tab on the product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product.
We do not offer exchanges. If you’d like a different item (different size / color / model, etc.) you will need to cancel or return the initial order and place a new order.
Have a question? Please contact us:
We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.
Our Price Match Policy has some limitations:
- You must purchase the item from our website before requesting our Price Match Policy.
- Black Friday promotions and promotions such as rebates and "buy one, get one free" offers are not eligible.
- The item must be in stock on the competitors’ website.
- The competitor must be an online store, they may not have a retail location.
- The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.
If you want to check if we can price match a product before you place your order, please Contact Us.
The following brands are excluded from the Price Match Policy:
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.
DYU Warranty Info
All DYU bikes are covered under 1-year all-inclusive warranty for the owner against all manufacturing defects (All free Accessories are not covered by warranty service).
Warranty Period And Target Audience Terms
The warranty would be registered automatically when the initial purchaser orders it. So the warranty is under the INITIAL PURCHASER and the 1-year warranty would be started since the initial owner has received it.
As for the warranty transfer, the ebike transferee can only enjoy the warranty when the following two conditions are met at the same time:
- The 1-year package hasn’t expired since the initial owner has received it.
- You have the initial owner’s name & the initial order number.
DYU will replace any component that is deemed to be defective or damaged (including damage incurred during shipment) without user error. The warranty covers the listed products and follows the terms below:
DYU ebike frames are covered by a replacement warranty for 1 year.
This warranty includes a replacement frame only. Labor charges to changeover parts to replacement frames are not included. Changeover labor must be performed by an authorized DYU repair mechanic.
DYU reserves the right to use scratch and dent stock when replacing a frame under this warranty. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at the discretion of DYU.
Frame issues that are excluded from this warranty include but are not limited to:
- Paint fade, scratches, impact marks
- Impact damage
- Non-reversible modification (drilling/welding)
- Chain guard mount to the frame if applicable
DYU batteries are covered by a 1 year prorated warranty.
During 1 year of service – A defective battery will be repaired or replaced at no cost to the customer. The warranty period for a repaired or replaced battery remains unchanged based on the original purchase date.
After the first 1 year of service – A prorated credit, based on months of service, will be applied toward the purchase of a new battery. Batteries purchased at pro-rated cost will have a new 1-year warranty based on the pro-rated purchase date.
No cash reimbursement will be made.
Batteries can be assessed and found defective directly by DYU only.
This Limited Warranty Does Not Cover:
- Defects or damage resulting from accident, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;
- Defects or damage caused by private modification;
- Scratches, dents, and cosmetic damage, unless caused by DYU;
- The product that has the serial number or the bar code removed, defaced, damaged, altered, or made illegible;
- Ordinary wear and tear;
- Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by DYU with the Products;
- Defects or damage caused by the assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from Assembly Instructions & Owners Manual;
- Defects or damage resulting from external causes such as collision, fire, flooding, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source;
- In addition, with respect to the battery, this Limited Warranty does not cover defects or damage:
- Caused by charging by a battery charger not intended or appropriate for use with the Battery or the improper use of a battery charger;
- Where any of the seals on the battery are broken or show evidence of tampering;
- Where the Battery has been used in equipment other than the Bike for which it is specified;
Parts & Components
Original DYU parts & components are covered by a 1-year limited warranty (When all the spare parts for the warranty are sent to the customer, the customer needs to bear the freight).
This Limited Warranty Does Not Cover:
1. Ordinary wear and tear not the result of defects in workmanship or materials. Wear and tear can be assessed by DYU. Parts not typically covered include but are not limited to:
- Brake Pads
- Chain Rings
- Parts compromised due to corrosion due to the elements (moisture, heat, etc).
- Damage or deterioration of the surface finish, appearance, or aesthetics of the product.
- Frame, forks, handlebar, seat post, saddle, brakes, lights, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors, and hardware. Warranty within one week after receiving the goods. Parts damaged during use after seven days need to be charged.
2. Labor charges for part replacement or changeover.
3. Defects or damage resulting from accident, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress.
4. Scratches, dents, and cosmetic damage not caused by DYU.
5. Product that has the serial number or the bar code removed, defaced, damaged, altered, or made illegible.
6. Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by DYU. with the Products.
7. Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from Assembly Instructions & Owners Manual.
8. Defects or damage resulting from external causes, such as collision, fire, flooding, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source.
1. Warranty Claims
All claims to this warranty must be made through DYU and submitted to email@example.com. Proofs of purchase and photos or videos of the damaged product are required with any warranty request. Before making a warranty claim, we suggest that you contact us at firstname.lastname@example.org as there may be a simple fix for your problem. Valid warranty claims will be processed through DYU within 1 year of initial purchase.
DYU will not replace any part without first seeing photos or videos of the damaged product. Customers need to provide us with evidence by email.
2. Shipping Damage Claims
In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact email@example.com and provide us with photos or video proof.
All free accessories will not participate in the replacement or compensation if they cause scratches during transportation.
NOTICE: we will not accept Shipping Damage Claims later than 7 days from receipt of products.
Why Buy From Us?
- We are an Authorized Dealer for all the brands we sell.
- We offer Fast and Free Shipping to the contiguous U.S. and more.
- Low Price Guarantee - we'll match or beat any authorized dealer's price.
- We offer Financing options with Klarna & Shop Pay at checkout.
- No Sales Tax or any hidden costs.
- We strive to offer the Best Customer Service in the industry.
- Guaranteed Secure Checkout – we value your privacy.
The best communication with the seller!
The Exway Atlas 2WD is a great board! It looks really good and is very high quality. It is very powerful, it can even climb steep hills. I'm buying a second one for my girlfriend right away. I warmly recommend!
Very satisfied with the product. Guy (store owner) made sure I was up to date with the status order since the product was back ordered. He called and emailed me to reassure that the product was coming. On top of that, no other competitors stores could compete the low price that Electric Ride Co. had to offer. Would highly recommend buying from here! Thank you
There are simply not enough stars that match the quality of service i received from those guys!First of all, being from Greece was a real struggle to find a trustworthy vendor FOR MONTHS to buy that thing.I stumbled on their page,did a bit of research and decided to give it a go.I wish i found them earlier!They reply super fast and they are there to help you with even the most tiny insignificant thing! (Guy Venter you are the real MVP brother!)
I recently purchased the Nanrobot D6 2.0 from Electric ride and I’m so happy with it. First of all the quality is very good. The scooter is well made and fast and smooth!
Guy at Electric ride has been so helpful both with assisting with my order as well as helpful with questions/concerns after my purchase.
I totally recommend purchasing from Electricrideco.com
5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I bought an Exway Flex Pro and I'm very happy with the service I got from Electric Ride Co. and the board is amazing! There was a delay from Exway but I was updated on all changes from the original plan by Electric Ride Co. and given the option to cancel at all points. Definitely recommend! 🥳
Very happy about my experience with Electric Ride Co. They are very professional, replying on time to every email I sent, with ample clarification and useful tips. Item arrived in the promised time, intact and in excellent packaging conditions. Thank you guys, I will definitely order my next toy from your shop!
I purchased my Hiboy KS4 Pro from Electric Ride Co. and could not be happier. The quality of the experience and the support from Guy was great. The scooter was delivered exactly as it was described. I would highly recommend working with Electric Ride Co. on your scooter purchases.
I bought a great EV Scooter at a great price from Electric Ride Co.
Thanks to Guy for helping me with the transaction for the Hiboy VE1 Pro.
Great shipping, 5 stars all the way.
I had purchased a CP-3 from another company and got jipped. This company is extremely reliable and honest. I highly recommend 👌. My new Shansu is the best.
Let me first say, that Guy was more than accommodating to make sure that my first online purchase ever went as smooth as possible and kept me in the loop thru the whole process.
Guy is excellent with making one feel at ease. He went far & beyond to provide me with all updates and answered all my questions with prompt responses.
I've named it Scuuter. I am so thrilled with Scuuter. I almost feel like a kid again. I'm so elated that I made this purchase knowing that there's a company out there who have backed all that which they advertise. There aren't words to describe Guy's most excellent customer service. If there was such a rating of 10 stars, Electric Ride Co. and Guy both get a 10 star rating. To all who might be thinking about making a purchase, they're the ones you should buy from.
I am extremely happy with the purchase as well as with the customer service itself, the great approach to the client that this company practices, distinguishes them from the others, if you have any questions, don't hesitate to ask, they will certainly help you! The Wave board works flawlessly, though I'm still learning how to ride :D. So, If there's someone who is still thinking about buying first board or maybe looking for another one to the collection, I strongly recommend Electricrideco!
I love this board, so well made and the hydro wheels are excellent. Plenty of reviews online about flex pro.
More importantly, the purchase experience was even better. Very responsive, they call you back when needed and pretty much go above and beyond compared to others. Dude named Guy in particular was very helpful. I must have bugged him quite a few times but he was always helpful and would return messages in timely manner. I hope I can purchase my next board from here. If they carry it I will.
I purchase this bike for my son’s 13th Bday and he absolutely loves it!
It was easy to assemble and not a day he doesn’t take it out for a ride. The bike is fast and rides smooth! Guy Venter provided excellent customer service and was very responsive in answering our emails. Will definitely recommend this company!
I bought my husband’s Nanrobot D6+ from Electric Ride Co, and I’m delighted with my purchase. GUY who assisted me was accommodating, superior customer service and quick to respond to answer all of my questions! Smoothest transaction I have ever had! He even did a price match for me. They also offer fast, Free shipping plus a bonus scooter bag. I will definitely recommend electric ride co and Guy to my friends and family who are in the market for a scooter.
I’ve had quite a few boards over the years, but I have to say the flex pro is probably the best board I’ve found for the for the price.. The build quality is unbelievable.. Also, the power of the board is unbelievable on uphill slopes… also, the hydro wheels are the best wheels for city Streets 100%