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Citycoco Electric Trike
The Citycoco Trike is a three wheeled electric scooter powered by a 2000W motor and 2 x 20Ah removable batteries. It is equipped with front & rear suspension, mechanical disc brakes, a passenger seat and a rear basket. Its comfortable, ergonomic and eye-catching thanks to its design which emulates that of a motorcycle scooter.
This trike is easy to use and fun to ride. It's a matter of getting on, twisting the throttle and go!
RANGE & SPEED
The Citycoco Trike has a maximum range of around 18-28 miles (30-45 km) per single 20Ah battery. Therefore the total range for 2 x 20Ah batteries is around 36-56 miles (60-90 km). The removable batteries require approximately 6-8 hours for a full charge. The trike's 2000W motor can reach a maximum speed of 18-28 mph (30-45 km/h) depending on the riders weight and terrain.
The Citycoco Trike makes life easier with its rear basket and rear seat storage. You could also add a top box if you need additional storage space. The extra seat allows you to bring your friend or loved one along for the ride. Maximum loading capacity is 440 lbs (200 kg).
- Length: 2040mm / 6.70 inch
- Width: 970mm / 3.18 inch
- Height: 1100mm / 3.61 inch
- Wheelbase: 1450mm / 4.76 inch
- Track width rear: 740mm / 2.43 inch
Before you can ride your Citycoco trike on public roads, you may need to register it with your state - How to register your Citycoco electric trike
- RETURN POLICY
- LOW PRICE GUARANTEE
Seamless steel tube
10 inch Aluminium alloy rims
71 x 15 x 39 inches / 180 x 38 x 100 cm (L*W*H)
210 lbs / 95 kg
18-28 mph / 30-45 km/h
440 lbs / 200 kg
36-56 miles / 60-90 km
Front Rear brake
Hydraulic Disc Brake
60V 2000W Brushless DC motor
2 x 20Ah Removable Lithium
We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight. If you are shipping to Alaska, Hawaii or outside the United States and have any questions then please Contact Us.
NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.
Feel free to contact us by phone at +1 (888) 897 0774 or email us at firstname.lastname@example.org with any questions you may have.
Citycoco Shipping Info
1. We offer free shipping in the contiguous United States.
2. We ship your scooter within 2-3 business days of your order placement.
3. Orders are shipped by freight from our California warehouse. The shipping transit time depends on your location but delivery is usually within 5-8 business days after collection from our warehouse.
Electric Ride Co. Shipping Process
- As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
- As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via e-mail.
- If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
- If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
- We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
- If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at email@example.com
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Freight LTL Shipments
- Note: Only applies to certain products such as large scooters.
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am - 12pm or 12pm - 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery
- Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:
- Carton damage requires visual inspection of contents of the unit.
- We recommend immediate inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify us immediately by sending an e-mail with photos to email@example.com
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier.
- Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify us immediately by sending an e-mail with photos to firstname.lastname@example.org
Have a question? Please contact us:
Call: +1 (888) 897 0774
Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.
For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.
Citycoco Return Policy
Note: Citycoco products are covered by the Koppla Return Policy.
15 DAYS RETURN POLICY (SATISFACTION GUARANTEE)
If during the first 15 days after you received the goods and choose to return merchandise for a replacement / exchange or refund, please review the terms and conditions below.
Terms and Conditions
At the discretion of Koppla, a restocking fee of 15% may be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns.
Customer is responsible for original shipping charges included in the price of the product as well as return shipping charges.
Merchandise must be received in 100% new, re-sellable condition. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) and in the original packaging.
Customer must initiate return shipment of the merchandise within 15 days of the purchase date.
We can help to cancel your order and refund your payment if your order hasn't been shipped.
To find out if your order has been shipped yet, contact email@example.com
Once your order has been canceled successfully, we will refund you within 5 business days.
We Can't Refund When:
- We don't offer a 100% refund after your order has shipped out.
- We don't refund when there is an issue with the product you received, rather we fix the scooter in accordance with our warranty and send you free replacement parts (in certain cases you might need to cover the shipping cost for it).
- We don't refund when we haven't received the returned package.
Please have the following available when contacting us as they are essential to effectively and efficiently answer your questions or resolve your concerns.
- Owner’s name and address
- Owner’s telephone number
- Vehicle identification number (VIN)
- Order No.
- Motor serial number (if visible)
Electric Ride Co. Return Terms
- To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
- Returns may be requested by sending an email to firstname.lastname@example.org with your order number.
- If your return is accepted, we’ll send you instructions on how and where to send your package.
- Items sent back to us without first requesting a return will not be accepted.
- We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
- If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
- If your order has shipped, you will be responsible for actual return shipping charges.
- Original shipping charges included in the purchase price of the product are non-refundable.
- We will refund the product price minus the applicable fees and charges.
- Refunds will be credited to the same payment method used when the original purchase was made.
- Please allow 5-10 business days for the refund to be processed once the item is delivered back to us.
- It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
- If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.
- All cancelled orders are subject to a 5% cancellation fee.
- This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
- If your order has not been shipped yet, this is the only fee you will incur.
- If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the "WARRANTY" tab on the product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product.
We do not offer exchanges. If you’d like a different item (different size / color / model, etc.) you will need to cancel or return the initial order and place a new order.
Have a question? Please contact us:
Call: +1 (888) 897 0774
We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.
Our Price Match Policy has some limitations:
- You must purchase the item from our website before requesting our Price Match Policy.
- Black Friday promotions and promotions such as rebates and "buy one, get one free" offers are not eligible.
- The item must be in stock on the competitors’ website.
- The competitor must be an online store, they may not have a retail location.
- The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.
If you want to check if we can price match a product before you place your order, please Contact Us.
The following brands are excluded from the Price Match Policy:
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.
If you have any issues with your product, please call us at +1 (888) 897 0774 or e-mail firstname.lastname@example.org and we will assist you with filing a warranty claim with the manufacturer.
Citycoco Warranty Policy
Note: Citycoco products are covered by the Koppla Warranty Policy.
The warranty period of the machine body shall be 1 year as of the date of delivery. In the event of a non-artificial performance failure, please contact email@example.com
The warranty period of the battery is 6 months, and other accessories shall not be covered by the warranty service. Within the warranty period, we'll ship replacements for free and freight on us.
Please confirm the integrity of the package at the time of signing for acceptance of the goods.
WHAT IS COVERED
Below key parts of your scooter will be repaired or replaced (if repair is not possible) during the stated warranty period if you have any of the following manufacturing or design faults under normal use:
- Motor faults
- Mother Boards or Computer Control faults
- Battery faults (SLA or Lithium)
- Adaptor faults
WHAT IS NOT COVERED
If you have an issue with your purchased product that is not covered by the warranty, we are happy to help you get it properly fixed for a reasonable cost, or to give you free advice on how to get it fixed.
Also, if you need spare parts for your purchased order that is not covered or outside the warranty period, we will provide it to you at the lowest cost.
The following cases are not covered under the manufacturer warranty:
- When the warranty period is expired.
- When the warranty or serial label is altered or removed.
- When the product or any of its components have been opened, altered or modified by someone other than the manufacturer.
- Wear-and-tear damage of vulnerable components such as wheels, tyres, or battery lifespan.
- Damage caused by product misuse or abuse like (but not limited to) dropping, collision, jumps, grinding, heavy shaking, abrasion or bad storage.
- Damage caused by riding in very rough conditions or on a very rough surface.
- Damage caused by Water. Most of our item have some level of proofing against dust and wet conditions, but they are NOT water-proof.
- Damage caused by overloading, over the designed maximum load.
- Cosmetic damages like (but not limited to) scratches.
IN ALL CASES
Whether the problem is covered under warranty or not, pease be sure that we are going to help you anyway:
Let us know what is the problem exactly, better with pictures to illustrate. Our experts will carefully diagnose the issue and spot it.
Be aware that it's your responsibility to ship the item to the manufacturer repair centre properly without being damaged during delivery.
Why Buy From Us?
- We are an Authorized Dealer for all the brands we sell.
- We offer Fast and Free Shipping to the contiguous U.S. and more.
- Low Price Guarantee - we'll match or beat any authorized dealer's price.
- We offer Financing options with Klarna & Shop Pay at checkout.
- No Sales Tax or any hidden costs.
- We strive to offer the Best Customer Service in the industry.
- Guaranteed Secure Checkout – we value your privacy.
What Our Customers Say
I bought my husband’s Nanrobot D6+ from Electric Ride Co, and I’m delighted with my purchase. GUY who assisted me was accommodating, superior customer service and quick to respond to answer all of my questions! Smoothest transaction I have ever had! He even did a price match for me. They also offer fast, Free shipping plus a bonus scooter bag. I will definitely recommend electric ride co and Guy to my friends and family who are in the market for a scooter.
I’ve had quite a few boards over the years, but I have to say the flex pro is probably the best board I’ve found for the for the price.. The build quality is unbelievable.. Also, the power of the board is unbelievable on uphill slopes… also, the hydro wheels are the best wheels for city Streets 100%
Great prices, lightning fast shipping, great customer service. Why would I purchase anywhere else? Five stars all the way.
Just bought my first e-skateboard. Exway Atlas Pro. Electric Ride Co got me set up like pros!!! Stoked!!!
I bought this for my husband, and he rides it around town to run errands all the time. He is very satisfied with the color, the design, speed, and all the lights. Overall, he said this was the best choice for him.
The electric bikes small enough to take it everywhere, I love it am always on it!.
This is my 2nd dyu bike, I had the dyu ds2 +2 vip before but this ones even smaller and has same 10 ah battery.
The bikes awesome and no custom charges shipping to uk
Guy from Electric Ride Co. helped me with my first ebike order and recommended changing it to the Himiway Escape Pro. I received it after 5-6 days and was riding around Aggieland the same day. Excellent communication and no hassle transaction. Great customer service! Thank you, Guy!
Got my Atlas Carbon 4WD about 4 days ago. From the first moment opening the box I knew this was something special and it sure is. Wow, I love it! Great distance and the nicest ride. I'm still playing with settings and dialing her in. The power band on these motors is just kick ass! Super fast and just an all round great ride. All my friends love it and it's well worth the money.
Exway, please wait at least a year before you top this model. Guy, your service was friendly and spot on. Thank you! Will keep my eyes out for your next Atlas 4x4 model.
This is a great and fun small board. The swappable battery makes range limitations disappear with a quick swap. As far as customer support I haven't seen a company keep in touch as much as Electric Ride Co., I loved the service and help. If you want a great short board look no longer.
SoverSky T7.2 trike is awesome. I have been riding almost every day since it was delivered. Assembly was easy and the trike performance is as described. Customer service from Electric Ride Company is excellent. Thank you
Electric Ride Company offered the best deal at the time for the Atlas 2WD. It is a powerful EV. I live in the mountains of North Georgia. The back roads have considerable inclines and are curvy. The performance of this thing is impressive. It does have gradient limitations but I am very impressed with what it is capable of. My next upgrade is to order the 66T wheel pulley from Exway. Also, I purchased a 13T drive pulley. This is to improve the overall torque of the 6-inch All Terrain Tires in the hopes of enhancing the experience on hilly roads.
Customer support has been really good too. I have asked several questions and received concise, informative replies in a timely manner.
Exway Flex is a great board for commuting and totally worth its value. It has enough range for daily rides and has a very customizable controller. The trucks make the ride smooth and the board goes over speed bumps comfortably. I would definitely recommend this board.
This was my first electric skateboard and I honestly cannot remember having this much fun! The design on the grip tape just adds another fun detail I really enjoyed :) Thank you again for the amazing board, communication and customer service!
Before placing an order for this scooter I had done my research and knew it's the best scooter in the market for what it offers. Electric ride Co. offers the best price possible in the market and I was thrilled to have all of my queries avswered in a timely manner. The owner of Electric ride Co. Is extremely well informed and went above and beyond to ensure I was satisfied with my purchase.
I received my scooter two weeks ago. It was shipped just one business day after I placed the order and reached me after a transit time of only 5 business days. It was very well packaged and secured with enough styrofoam. I assembled the scooter which only took 20 minutes and have been riding it since then. The scooter is extremely efficient and is very very sturdy. I am amazed at the top notch quality this product offers and the unmatched customer service Guy offered me.
I would give this product and the service an A+
I will highly recommend this website and its products after experiencing the kind of service I have experienced so far. If you're in the market for an electric ride whether for commuting or for fun and want it delivered fast and at the best possible price, Guy is your guy for it 😉
Thank you Electric Ride Co. It was great doing business with you.
I really love this bike. It meets all my requirements including portability, which was the top priority for me to pick an e-bike. I'm able to put my D11 in the front seat of my convertible car. I don't need much power and range. All I need is to load my bike in my car to get to bike routes and ride my bike for fun as well as exercise.
Here is why I give this bike a grade A. There's a steep hill in my neighborhood and I couldn't make it up with my Brompton folding bike, which is why I wanted buy a new bike. Using PAS 2 on my Fiido D11, it was very easy to get to the top of the hill maintaining 10 km/h. I didn’t even have to use PAS 3. I've seen so many folks on YouTube having a hard time riding up hills with the D11 and I don't know why.
I highly recommend this bike and received great customer service from Electric Ride Co.