Coastal Cruiser Escape
The Coastal Cruiser Escape is a moped style full-suspension electric bike. Just like the Himiway Escape model but without the logo!
This best-selling moped style E-Bike is equipped with a 48V Samsung battery and 20 x 4 inch fat tires. The multifunctional LCD display can be precisely set and display every detailed parameter you expect. Dual suspension and puncture-resistant fat tires provide incredible braking performance and stability. The 750W motor power and 7 gear shift system make your riding easier under any cycling conditions. Want a moped-style E-bike with longer range, better performance and stronger power? The Escape will always be your best choice.
Please Note: Front basket is not included.
ESCAPE TAKES YOU ANYWHERE YOU WANT TO GO, ANYTIME.
- 20-28 Mph Top Speed - Ability to set top speed at 20 mph (class 2) or 28 mph (class 3).
- 45+ Mile Range Per Charge - 2-year warranty on batteries. 6-7 Hours to fully charge. 672Wh Battery Capacity.
- 750W Brushless Gear Hub Motor - With 750W and 80Nm of torque at your disposal, the high-speed brushless gear hub motor can help you conquer the most rugged terrains easily.
- 48V 14Ah Samsung Lithium-ion Battery - Escape is equipped with a Samsung 48V 14Ah battery to ensure a long life span and excellent performance.
- LCD Display - The backlit display provides information on speed, mileage, power, etc.
- Pedal Assist Level - Pedal assistance power adjustment.
- Speedometer - Can be set to current speed, max speed, or average speed.
- USB Charger - Charge your phone while you ride!
- Wattmeter - Displays motor power output in real-time.
- Dual Suspension & Hydraulic Lockout - The Escape boasts a double suspension system which ensures comfort when riding on any terrain. Push your rides to the next level while enjoying better control of your vehicle, and better traction.
- RETURN POLICY
- LOW PRICE GUARANTEE
We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight. If you are shipping to Alaska, Hawaii or outside the United States and have any questions then please Contact Us.
NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.
Coastal Cruiser Shipping Info
Free shipping in the contiguous United States with FedEx or UPS ground services. Shipping processing time is 1-3 business days. Shipping transit times vary from 1-5 business days depending on how far away the customer is from Southern California.
Electric Ride Co. Shipping Process
- As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
- As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via e-mail.
- If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
- If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
- We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
- If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at firstname.lastname@example.org
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Freight LTL Shipments
- Note: Only applies to certain products such as large scooters.
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am - 12pm or 12pm - 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery
- Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:
- Carton damage requires visual inspection of contents of the unit.
- We recommend immediate inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork, take photos of the damage, and notify us immediately by sending an e-mail with photos to firstname.lastname@example.org
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier.
Have a question? Please contact us:
Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.
For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer's return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.
Coastal Cruiser Return Policy
You may return most new, unopened items within 7 days of delivery for a full refund of the product cost (minus original and return shipping costs). Because the nature of our items can sometimes take a little bit to process, we always start return eligibility from the date of delivery. If the error is due to Coastal Cruisers we will likely cover the cost of the return shipping.
Merchandise must be in unused condition, with all parts that came with the order and original packaging for a full refund.
Before a return is sent, the customer must have written approval of said return from Coastal Cruisers. If a customer sends a return without the written consent of Coastal Cruisers, a refund will not be issued and the customer will have to pay shipping to get the item returned, or, sacrifice the item.
Approved returns have their choice of store credit, exchange, or refund, subject to written approval.
Please note return processing can take on average anywhere from 10-30 days upon delivery back to us. Most times return refunds are processed way faster than that.
Items that have been physically damaged, or show signs of use and wear may be subject to a 25% restocking fee.
Refunds are issued to the original form of payment. If we cannot issue a refund to the original form of payment, we can gladly offer store credit or an exchange.
Misused or improperly cared for items (such as being left out in the elements, or signs of abuse) are not eligible for a refund.
Refused Items: If it's the fault of Coastal Cruisers, you will be fully credited and or items will be reshipped at our expense.
NOTE: ALL RETURNS HAVE TO COME WITH THE ORIGINAL BOX WITHOUT ANY DAMAGE TO THE BOX. THE CUSTOMER WILL BE RESPONSIBLE FOR ANY EXTRA FEE OR WRAPPING FEE IF THE ORIGINAL BOX IS LOST OR THROWN AWAY.
To make sure your order is shipped quickly and arrives quickly, cancellations can be made within 24 hours starting from the time the order is confirmed. Any order that gets canceled after 24 hours is subject to a 10% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + up to a 25% restocking fee as well.
Electric Ride Co. Return Terms
- To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
- Returns may be requested by sending an email to email@example.com with your order number.
- If your return is accepted, we’ll send you instructions on how and where to send your package.
- Items sent back to us without first requesting a return will not be accepted.
- We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
- If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
- If your order has shipped, you will be responsible for actual return shipping charges.
- Original shipping charges included in the purchase price of the product are non-refundable.
- We will refund the product price minus the applicable fees and charges.
- Refunds will be credited to the same payment method used when the original purchase was made.
- Please allow 5-10 business days for the refund to be processed once the item is delivered back to us.
- It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
- If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.
- All cancelled orders are subject to a 5% cancellation fee.
- This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
- If your order has not been shipped yet, this is the only fee you will incur.
- If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the "WARRANTY" tab on the product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product.
We do not offer exchanges. If you’d like a different item (different size / color / model, etc.) you will need to cancel or return the initial order and place a new order.
Have a question? Please contact us:
We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.
Our Price Match Policy has some limitations:
- You must purchase the item from our website before requesting our Price Match Policy.
- Black Friday promotions and promotions such as rebates and "buy one, get one free" offers are not eligible.
- The item must be in stock on the competitors’ website.
- The competitor must be an online store, they may not have a retail location.
- The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.
If you want to check if we can price match a product before you place your order, please Contact Us.
The following brands are excluded from the Price Match Policy:
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.
Coastal Cruiser Warranty Policy
Coastal Cruisers warrants every new Coastal Cruisers electric bicycle to be free from manufacturer defects in material and/or workmanship provided that the product is used in a standard and controlled manner, and maintained according to its owner’s manual.
This warranty is valid in the United States only and applies to the person or entity that originally purchased the product from Coastal Cruisers or its authorized dealers in the United States (not transferable to a subsequent purchaser). The warranty period commences upon the date of original purchase. Proof of purchase from an authorized dealer and photo/video evidence of the defect are required to receive the warranty support.
What is covered by this warranty?
Coastal Cruisers Bikes warrants every new product against defects in material and/or workmanship as follows:
Limited ONE (1) Year Components Warranty
Bicycle frame, suspension fork, stem, handlebar, headset, LCD display, seat post, saddle, brake levers, cables, bottom bracket, crankset, pedals, chain, rims, wheel hub, freewheel, cassette, derailleur, calipers, shifter, brake discs/rotors, brake/shifter cables, motor, throttle, controller, wiring harness, kickstand, grips, head and tail lights, rear rack, fenders, reflectors, and hardware.
Warranty does not extend to any damage resulting in water related damage or any damage resulting from Purchaser exceeding the weight limit of 250 lbs. The weight limit includes both rider and any gear. Warranty does not extend to any wear and tear.
Limited ONE (1) Year Lithium-Ion Battery
Lithium-Ion batteries are warranted to be free from manufacturer defects in materials and/or workmanship for a ONE YEAR period from the date of original purchase. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance, misuse, normal wear or water damage.
Warranty does not extend to any damage resulting in water related damage or any damage resulting from Purchaser exceeding the weight limit of 250 lbs. The weight limit includes both rider and any gear. Warranty does not extend to any wear and tear.
Limited 30 Days Full Replacement Warranty
If an Coastal Cruisers product is not working properly because of a major manufacturer defect within the first 30 days of original purchase, Coastal Cruisers Bike will repair or replace any defective product at its sole option and expense upon determining whether the damage, failure, or loss is due to a major manufacturer defect. Coastal Cruisers will first issue replacement parts for a reasonable number of tries (as determined by Coastal Cruisers). If the product does not function properly after the parts replacement attempts, Coastal Cruisers will send a full replacement bicycle or scooter upon receipt and inspection of the original product and replacement parts.
Coastal Cruisers reserves the right to charge 25% of the product price in case the original product is returned in a bad manner, with the insufficient protective material, not in accordance with the instructions provided by Coastal Cruisers, or shows signs of excessive use, neglect, dirt, dust. A full replacement product will be issued only after such fee is paid in full.
Limited 7 DAYS Shipping Damages Coverage
Coastal Cruisers will repair or replace the parts damaged during shipping at its sole option provided that such damage is documented on the bill of lading and reported to the dealer or Coastal Cruisers within the first 7 days after delivery. It is the customer’s responsibility to inspect the box and the product at the time of delivery, take pictures of any damage and keep all packaging and paperwork until the damage claim process is complete.
What is NOT covered by this warranty?
Any product without presented proof of purchase from an authorized dealer AND photo/video evidence of the defect;
Any product purchased from an unauthorized dealer;
Any product with an expired warranty period;
Any product transferred to a subsequent purchaser or owner;
Normal wear and tear (scrapes, scratches, etc.);
Consumables (components that are subject to a short life and periodic replacement due to their functions including, but not limited to tires, tubes, brake pads, spokes, alkaline batteries, saddle covering, paint, mineral oil, and other lubricants);
Assembly or tune-up fees;
Costs associated with inspection, labor, packaging material, shipping of warranted products;
Damage or defects resulting from failure to follow instructions in the owner’s manual, improper assembly, use of incompatible and non-original parts, improper maintenance, storage, and transportation, alterations, modifications, acts of God, accidents, misuse, neglect, abuse, water damage, operator’s error, commercial activities, extreme or excessive riding, and other types of non-standard use;
Damage or defects resulting from an attempted repair unless performed by an authorized Coastal CruisersDealer with Coastal Cruisers’s knowledge and approval;
Damage or defects caused by flood, lightning, earthquake, war, vandalism, theft, brownouts or sags (damage due to low voltage disturbances).
Services performed by an unauthorized dealer or without prior written consent of approval for warranty repairs by Coastal Cruisers.
How to obtain warranty support?
FILL OUT FROM BELOW. Make sure to have the following available: original bill of sale with unexpired warranty period (proof of purchase), photo/video evidence of the defective part or product, and main product information (such as model, serial number, battery voltage, motor wattage).
Read the respective manual and FAQs for troubleshooting and repair instructions. If the solution is not found, contact the authorized Coastal Cruisers Bike dealer (seller) from whom you purchased your product and report an issue. As your number one resource, the dealer shall evaluate the problem, provide instructions for troubleshooting and make attempts at resolving it.
If the issue is deemed as manufacture defect in materials and/or workmanship, please have your dealer contact Coastal Cruisers to begin warranty process. Coastal Cruisers shall repair or replace parts that are found by Coastal Cruisers to be defective and covered by the limited warranty.
If within the warranty period, identical materials are unavailable at the time of repair or replacement, Coastal Cruisers reserves the right to substitute materials of equal or better quality. Replacement products may be new or reconditioned. All products that are replaced will become the property of Coastal Cruisers and must be returned upon request. Any item repaired or replaced under these terms will be covered by the limited warranty for the remainder of the original warranty period.
Terms of warranty published on the Coastal Cruisers Website are considered current and controlling when a warranty claim is made. In no event shall Coastal Cruisers Bikes be responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products.
Coastal Cruisers reserves the right to refuse any warranty claim.
If the warranty work cannot be reasonably performed by an authorized dealer than Coastal Cruisers may approve and cover the costs for a 3rd party bike repair shop to do the warranty labor. Any labor done by a 3rd party location must be approved in writing in advance by Coastal Cruisers. Any warranty work performed without prior written consent will not be covered by the terms of the warranty and any labor costs associated with this will not be paid by Coastal Cruisers.
Why Buy From Us?
- We are an Authorized Dealer for all the brands we sell.
- We offer Fast and Free Shipping to the contiguous U.S. and more.
- Low Price Guarantee - we'll match or beat any authorized dealer's price.
- We offer Financing options with Klarna & Shop Pay at checkout.
- No Sales Tax or any hidden costs.
- We strive to offer the Best Customer Service in the industry.
- Guaranteed Secure Checkout – we value your privacy.
Guy from Electric Ride Co. helped me with my first ebike order and recommended changing it to the Himiway Escape Pro. I received it after 5-6 days and was riding around Aggieland the same day. Excellent communication and no hassle transaction. Great customer service! Thank you, Guy!
Hi John. Thanks for your kind words. It was a pleasure dealing with you. Enjoy your new e-bike!
The best communication with the seller!
The Exway Atlas 2WD is a great board! It looks really good and is very high quality. It is very powerful, it can even climb steep hills. I'm buying a second one for my girlfriend right away. I warmly recommend!
Very satisfied with the product. Guy (store owner) made sure I was up to date with the status order since the product was back ordered. He called and emailed me to reassure that the product was coming. On top of that, no other competitors stores could compete the low price that Electric Ride Co. had to offer. Would highly recommend buying from here! Thank you
There are simply not enough stars that match the quality of service i received from those guys!First of all, being from Greece was a real struggle to find a trustworthy vendor FOR MONTHS to buy that thing.I stumbled on their page,did a bit of research and decided to give it a go.I wish i found them earlier!They reply super fast and they are there to help you with even the most tiny insignificant thing! (Guy Venter you are the real MVP brother!)
I recently purchased the Nanrobot D6 2.0 from Electric ride and I’m so happy with it. First of all the quality is very good. The scooter is well made and fast and smooth!
Guy at Electric ride has been so helpful both with assisting with my order as well as helpful with questions/concerns after my purchase.
I totally recommend purchasing from Electricrideco.com
5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I bought an Exway Flex Pro and I'm very happy with the service I got from Electric Ride Co. and the board is amazing! There was a delay from Exway but I was updated on all changes from the original plan by Electric Ride Co. and given the option to cancel at all points. Definitely recommend! 🥳
Very happy about my experience with Electric Ride Co. They are very professional, replying on time to every email I sent, with ample clarification and useful tips. Item arrived in the promised time, intact and in excellent packaging conditions. Thank you guys, I will definitely order my next toy from your shop!
I purchased my Hiboy KS4 Pro from Electric Ride Co. and could not be happier. The quality of the experience and the support from Guy was great. The scooter was delivered exactly as it was described. I would highly recommend working with Electric Ride Co. on your scooter purchases.
I bought a great EV Scooter at a great price from Electric Ride Co.
Thanks to Guy for helping me with the transaction for the Hiboy VE1 Pro.
Great shipping, 5 stars all the way.
I had purchased a CP-3 from another company and got jipped. This company is extremely reliable and honest. I highly recommend 👌. My new Shansu is the best.
Let me first say, that Guy was more than accommodating to make sure that my first online purchase ever went as smooth as possible and kept me in the loop thru the whole process.
Guy is excellent with making one feel at ease. He went far & beyond to provide me with all updates and answered all my questions with prompt responses.
I've named it Scuuter. I am so thrilled with Scuuter. I almost feel like a kid again. I'm so elated that I made this purchase knowing that there's a company out there who have backed all that which they advertise. There aren't words to describe Guy's most excellent customer service. If there was such a rating of 10 stars, Electric Ride Co. and Guy both get a 10 star rating. To all who might be thinking about making a purchase, they're the ones you should buy from.
I am extremely happy with the purchase as well as with the customer service itself, the great approach to the client that this company practices, distinguishes them from the others, if you have any questions, don't hesitate to ask, they will certainly help you! The Wave board works flawlessly, though I'm still learning how to ride :D. So, If there's someone who is still thinking about buying first board or maybe looking for another one to the collection, I strongly recommend Electricrideco!
I love this board, so well made and the hydro wheels are excellent. Plenty of reviews online about flex pro.
More importantly, the purchase experience was even better. Very responsive, they call you back when needed and pretty much go above and beyond compared to others. Dude named Guy in particular was very helpful. I must have bugged him quite a few times but he was always helpful and would return messages in timely manner. I hope I can purchase my next board from here. If they carry it I will.
I purchase this bike for my son’s 13th Bday and he absolutely loves it!
It was easy to assemble and not a day he doesn’t take it out for a ride. The bike is fast and rides smooth! Guy Venter provided excellent customer service and was very responsive in answering our emails. Will definitely recommend this company!
I bought my husband’s Nanrobot D6+ from Electric Ride Co, and I’m delighted with my purchase. GUY who assisted me was accommodating, superior customer service and quick to respond to answer all of my questions! Smoothest transaction I have ever had! He even did a price match for me. They also offer fast, Free shipping plus a bonus scooter bag. I will definitely recommend electric ride co and Guy to my friends and family who are in the market for a scooter.
I’ve had quite a few boards over the years, but I have to say the flex pro is probably the best board I’ve found for the for the price.. The build quality is unbelievable.. Also, the power of the board is unbelievable on uphill slopes… also, the hydro wheels are the best wheels for city Streets 100%